Customer Ratings & Reviews

Had nothing but problems, constantly needed charging, never worked right ended up using it as a watch until it wouldn't charge anymore!

This device is a great concept, but serves very low in execution. It is inaccurate and cheaply made. I had to replace it 3 times b/c the bands kepts breaking.

I like Fitbit the company but will never buy from them again. It falls apart easily. I am on my 4 Fitbit and now my warranty is over.

I had this fitbit less than three months when the plastic band separated from first the sides then the entire unit making it useless.

This item maybe I got a bad one, but wasn't accurate on my steps and I didn't like the fact that the wrist-band doesn't come off either... Took it back to the store for a refund.

Did not use it after the initial one-month honeymoon period. The iPhone app is not that easy to use. Does not have many features. Should have gotten an Apple Watch instead.

I was really excited to get the Fitbit charge hr. I should have waited for the new one. This one is kind of clunky - not that sleek look you want. Other than that it's okay.

I was excited to get a Fitbit. I was definitely disappointed that it left a red mark on my wrist & was very uncomfortable. I couldn't stand the pressure on my wrist.

Been fine until theres a upgrade and it could not completely download it and ir stop synching on my i phone!! Gonna return it!!

Poorly built. Fell apart in a couple of months. The only saving grace was the great customer support provided by FitBit. They replaced the unit. Unfortunately, the replacement unit also fell apart within two months. I began the process of having it replaced, but gave up... I didn't want to have to go through using the garbage products for a third time. I'll go with an Apple iWatch instead or as my main desire is to monitor heart rate while cycling, a chest strap monitor.

At first I loved this, but after a few months it stopped connecting to my phone. I deleted it and reloaded it but still no connection.

Battery doesn't hold a charge long enough. Charging time too long. Smaller various my kids have appear to work better.

Great looking product, acceptable for most uses, but the inaccuracies in heart rate makes it unacceptable for that purpose. In fact it is dangerous to rely on it.

I got this as a gift, my brother had it for around 2 years and it broke. It didn't seem to be all that well built for the cost.

Seemed to be inaccurate. While wearing the Fitbit Charge and the Fitbit One at the same time, the Charge always had significantly more steps than the One.

Overall the Charge HR is an ok device, but at about a year it started losing display lines to the point where it was not readable. We got a replacement.

Great watch but the non replaceable watch band kept separating. Thank goodness for geek squad. End up switching to vivoactive hr (garmin).

I love everything about my fitbit. Easy to use with my phone and computer. Keeps track of everything I want. I love that it vibrates when i reach my goal and celebrates with me. Only thing I wish it was waterproof. But I haven't found a good one out there that it.

I have gone through 3 different replacements for this particular fit bit. All kept peeling up!

This is the 2nd Fitbit I have purchased and both of them have broken. Will not buy another one.