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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 13,442 reviews
  • Rated 3 out of 5 stars

    FitBit Good for tracking Steps and Running Miles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Good Steps Tracking 2.Very Good GPS and Running Tracking 3.Poor Alerts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features but the screen cracked within the first couple weeks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for fitness goals keeps track of my progress so get it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no user guide to assist me in utilizing the features of this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these from different stores (due to color availability) for people for Christmas. All three began to separate in the exact same spot in less than one year. FitBit was not helpful and I will never buy another FitBit product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it mainly for the heart monitor but it does not seem to be able to be set up so I can have that be the pop up when I turn my wrist. So far it appears as though I will need to flip though the screens to get to the heart rate and if that is what I need to do I might just as well take my own pulse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're working out, you have to tap it to see your heart beat rate.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Poorly Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For average use, the Fitbit HR doesn't hold up very well. The first one I had the band came off and was replaced. The second Fitbit HR the charging piece broke off. I'm trying to determine what to do next since it's out of warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decided to return it for apple watch instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch but went with apple smart watch instead to match my iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok monitor to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for a beginner user. Not enough functions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK, but not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit keeps time, but is not accurate in steps or mileage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not sync or retain correct time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor and difficult site. Unable to set up properly, item returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's work good just wish it was more accurate then what it really is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It didn't sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't sync with my brothers phone. I wish I could return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fell apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my replacement warranty after only 6 months of wear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok .. Not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used for 2 months.. Batter is good coming for 3 to 4 days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked for 15 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 15 months. Now won't stay connected to charging cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to have to right time or sync to my iPhone or iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not charge. incorrect calorie burn measurements. do not buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Glorified Pedometer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this product with high expectations hoping to monitor the activities it CLAIMS to monitor ACCURATELY. I have used it for a little over a month and have noticed that the data measured is far from accurate. Especially the floor count. It is always way off. Steps are accurate to some degree, however the distance is not. HR is accurate on everyday activity. However, when you workout to a sweat, it stops recording/ displaying the HR. I have also noticed it does not display HR over 160. On a strenuous workout, i have compared to another HR monitor I use which would display HR OF 178.Have read other customers using the same product complain about this issue on Fitbit blogs..You have to wipe the under surface of the band quite often for it to work. Below average battery life. I get 3 days tops after a full charge.

    No, I would not recommend this to a friend