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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 13,172 reviews
  • Rated 5 out of 5 stars

    fitness tracker for my wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife asked for a fitbit tracker for her birthday... was a little hesitant to get it, but it's what she requested, and she uses it daily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Funtions good, structure is poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit HR Charge works ok, but the button came out and I didn't realize it was gone until my preset alarm went off and I could not cut it off. The button holds the back of it on, so, without that it's impossible to charge. The charger will not stay connected. I have to put a rubber band around it to hold the back on so the charger will stay connected. Next time I'll purchase a replacement warranty

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Died after wearing it for one day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the and then after wearing it for one day the device will not turn on or charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Fitbit. It as had a few snags but so far Fitbit has worked them out. I am leaning more towards the Zip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ineed to have control of my heartbeat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a very important accessory for my health, I look forward to having him. I already have the masi simple Fitbit and loved using it on my iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke when taking off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of Fitbit, but wish it held up better with every day wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    handy and nice wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as gift as love mine like the colors and comfortable to wear! as stated before like silent alarm feature and clock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product to get you moving!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to set up and use. Functional in under 2 mins! Best part is it has helped me move around much more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent nearly 3 months trying to get my wife's Ftbit Charge HR to work and finally gave up. Purchased a Garmin and had it up and running in about 15 minutes. Very frustrating experience. On the bright side, Best Buy let me return it and made that end of the experience very easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My dad loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He never has any hassle checking his heart rate or other statistics, it's long battery life is a huge plus!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance of Fit Bit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find Fit Bit to give unreliable readings in regards to pulse rate and sleep intervals. My Fit Bit does not scan data as advertised onto a PC. I consider it to be another overadvertised electronic product of dubious worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my hot pink HR Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product! I would definitely recommend it to anyone who loves fitbit or activity trackers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's looks so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to sayour it's very good. Because my friend has one. I don't have one. I will have to get it some day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great watch but it stoped working after 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well but before 6 months it stoped work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing. Ships Safely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Avid Fitbit user. Their customer service replace it without question if anything happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my parenets and they are enjoying the walk and keeping their HR check :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is a good piece. it does everything needed to monitor a workout or health

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it. Worked flawlessly but wanted text notifications ...got the BLAZE!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 by-passed on my heart Jan 25. I needed a way to keep up with my walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to nudge friends and be nudged away from being a couch potato! So simple to use too.

    I would recommend this to a friend