Customer Ratings & Reviews

This is my 3rd HR in 2 months. They have a BAD charge problem.. Company needs to fix problem before they sell any more..

Love it. Easy use, and understand..................

So far this has helped keep track and stats for my wife's healthy goals.

The fitbit looks great and is easy to setup and use.

This device has helped use be more active great tool

Fitbit is a great activity tracker. Helps you stay more aware of your activity. I do feel like the sleep tracking could have been more accurate and it started to come apart after a while of use. Had to super glue it back together as I am pretty sure my warranty was up.

The Fitbit Charge HR is great! I love it! Fantastic

I have a small wrist and this is a bit bulky. It feels like a handcuff at times. Just moving your arm back and forth increases your step count. Good "general' knowledge. Imputing food in app can be time consuming if you have a GF diet

DO NOT PURCHASE THIS AS A GIFT FROM BEST BUY! I purchased a size small Blue FitBit Charge HR on sale 5 days before Christmas and tried to exchange it a week later unopened for same model in size large, but Best Buy refused to do an even exchange and demanded $40 extra. I talked to 2 assistant managers (one of which was very rude) and customer service online, with absolutely no help, so I returned it. Best Buy tried to blame it on Fitbit as violating their policies, which seems unlikely. By not honoring the sale price I paid, Best Buy lost a sale (and longtime customer), as now I will purchase it from another retailer to give the correct size as a gift.

Works real good. Seems to be accurate. No problems.

I bought this for my wife on August 10, 2016. As of June 1, 2017 the band is broken and won't stay snug on her wrist. She only wears this for sleep tracking so I feel that it should have lasted much, much longer than 10 months.

Awesome to keep track of how many steps I've taken

I'm glad that I upgraded for the Alta. My favorite part is when it shows I've received a text. Like with any step tracker, I'm not sure how accurate it is and sometimes I forget to swing my arm when I walk so it doesn't count those steps. The battery life is great and it's comfortable to wear

Bought this tracker as a gift and have gotten a lot of thank you messages.

This is the third Fitbit that I have purchased. I gave this one to our grandson and he loves it as much as I do mine. It is a very good product that does exactly what it is sold to do. I allows one to challenge friends and family in daily, weekly and lifetime activity. Great way to motivate everyone to get moving.

Holds a charge for days, unlike my previous Jawbone. Like the easy view for clock, just swing my arm up and the clock lights up. Sometimes wonder if step count is the most accurate, but it does the job of making me move. Would like a reminder when I don't move for a certain amount of time...

skeptical about its accuracy -but has got me motivated to be more active

Works great but it's not fashionable and is uncomfortable to sleep in.

Would recommend this product. My daughter really likes it.

Mother's Day gift, super awesome. Light on the wallet to make your mom feel like she's accomplishing some thing by the hour. Integration with a smart phone is easy. If you love something that helps you in life with health, I think you'll take an extra minute from your life to understand the app and its logistics.