Customer Ratings & Reviews

After having both my knees replaced in 2015, I was ready for a lifestyle change. My Fitbit has been excellent and helps to hold me accountable for the calories that I consume and the amount of activity that I have throughout the day. Easy set-up,

The Fitbit I purchased was fairly to to the market, but early reviews were positive. For the price, it is a dependable and interesting tool, maybe not with all the bells and whistles of the higher priced models, but a good value for what you get.

I like the phone app that you can use with it to track all of your walks and jogs. I wish that it was water resistant . Also if you do not swing your arms when you walk it does not seem to get the correct amount of steps.

Ver satisfied with this product except for the fact that it seemed to wear our really easily (the rubber surface would tear/bubble up). Would give it 5 stars if this didn't happen. Otherwise an awesome activity tracker!

The first one stopped charging and had to have it replaced. That always puts a sour note on any impression. Otherwise it does what its suppose to as long as it keeps working.

Didnt hold charge long might have been defective so i returned and received a different one. Otherwise it could have been good. It was ok for the time i had it though

I had this for three weeks and then the button broke. Very disappointing especially since I spent so much money. Best Buy only has a 14 day return policy so I decided to call Fitbit to express my disappointment and frustrations. Fitbit was very understanding and sent me out a new one. Overall, I'm not sure how totally accurate it is. If you move your arm around too much, like typing, it is assuming you are walking. It is a motivator to get up and move and I do like the alarm feature. I don't regret purchasing it, but they need to make a more sturdier product. I'm scared it's going to break again and I'll be out of luck.

Loaned my fitbit to my wife so she could track her walking. It was pretty difficult getting her to give it up. So I had to get one for her for Mother's Day. She is happy, and we have different colors, so no mixing them up.

Fits comfortably on my wrist. After a short while you do not notice it on your wrist. This is a great Faux coach to keep you moving. Has many metrics on the dashboard which aid you in whatever goal(s) you choose. Very pleased with my purchase.

I like my Fitbit but if I could change something it would be a more thinner comfortable wrist band. Wrist sweats and hard to work on computer with it. Other wise I like the dashboard. It seems to be quite accurate as well.

I like my Fitbit HR and wear it all the time. Before I got it, I didn't think I would ever use it. Love it though. The only difficulty I've had with it is getting it placed on my wrist correctly to track heart rate!

What used to be Fitbits exclusive market, is now crowded with competition. This is a good thing for consumers, not so good for fitbit. Pros: A good basic exercise watch that can take some abuse. Styling. You either like it, or not. I prefer a no nonsense approach to my fitness gear, hence, I like it. Cons: Getting long in the tooth, given the competition. A little bit of a pain to set up. Maybe just me, but my other fitbit ( Surge ), was a piece of cake. Limited features. Small screen, goes with small size. A pro and con. Overall, a decent piece of gear if your not looking for all the bells and whistles.

Great product. Just wish the band was more durable. After 6 months of everyday wear the plastic started to buckle/ separate. I wish there was a way to replace the covering/ band because the device is otherwise Great

This is a great product. It is reliable and has worked well. I did need replaced due to rubber peeling but Fitbit was a breeze to get it replaced. I do want the newer version soon but I will stick to this one until I have to replace!

Worked pretty good other than occasional sync problems then after 3 months it would not charge and then went dead. Cleaned battery contacts as suggested and tried multiple sub plugs to charge and no success. Very disappointed if they don't last longer than this and the warranty is 45 days!!! My next tracker might be another brand. I'm contacting customer support first to see if they will do anything.

Upgraded from the Fitbit Flex. Perks are the ability to see your stats without having to log into the Fitbit app. Only thing I would change is the ability to change the band like you can on the Flex. Otherwise very happy with the upgrade.

This was a gift for my wife and she loves it. The watchband design is much better than the prior generation and the color options were great. Overall functionality has been great with no issues at all. Great online community as well.

It takes about 30 min to sync and the battery only lasts one day. When it died, it must re-sync or time is off. It's a pain.

Got this to upgrade my current fitbit, had been waiting for this to come out, was not happy with it at all, it did not keep accurate steps, returned.. very disappointed.

I bought this for my mom, super easy to get used to, water resistant, which is good for those of us who wash our hands often. I like to see all information on my wrist rather than check phone often, so the Fitbit Charge HR is excellent.