Customer Ratings & Reviews

This offered all the functions I wanted. However, I ended up returning it for one that did not look so sporty. I work in a doctor's office and it just didn't go well with the professional attire I wear. As far as the way it worked, wnderful!!

At about the year and 3 month point the plastic side with the button separated from the watch and broke off which also dislodged the button which can no longer be used. The screen on it is made of even worse material as it started scratching and chipping almost as soon as I got this. I got a screen protector on it before I could get too many scratches but then it started chipping. My husband bought his in Feb 2016. In June 2016 the band on his watched started separating from the face of the watch. His screen started to scratch just the same as mine. After I talked with FitBit they sent replacements for both our FitBits. We received our replacements Nov 2016. Feb 2017 my replacement FitBit started falling apart AGAIN. I contacted FitBit again and the agent I talked to pretty much said I'm out of luck but they'll offer me 25% off a new one. My mother bought a Charge HR as well and her battery was bad on it when she bought it. She ended up going back and forth with customer service a ridiculous amount of times before they would finally do anything for her. They told her one time it was because she charged it with the wall plug and not USB and how it would charge faster with the USB. I worked on computer and I can tell you that is a load. She eventually ended up getting it replaced but then right before you warranty ended the screen part like exploded from the watch and it could no longer be used. So all three people that I know that have had a Charge HR, have broke or came from the store broke. If you have money to waste and decide to get this anyways be sure to get every warranty you possibly can on it because chances are you'll need it more then once.

This version of fitbit doesn't slip off like the basic model. It is a good tracker but there some issues with syncing and heart beat display. It doesn't show the heart beat while exercising. Some times it won't sync well with your smartphone.

I wanted a lighter , yet fashionable activity tracker with the heart monitor. I do miss the flights of stairs that I had on my old Fitbit tracker. However, with this one I can wear bangle bracelets which I like. I believe it holds the charge better too!!

This was the third fitbit I've purchased. One for my gf and now for my mother. Aside from the built in wristbands, the items color was good. My mother doesn't use it as much as I would prefer but she liked it alot more than the plain black.

I like this Fitbit very much. Finding it has more features that can be used with my IPhone. I recommend this for anyone. You can enter into competition with other users, use this to motivate yourself, or just stay connected with what you're daily activity is!

Very pleased with purchase. Fitbit Charge HR 2 wasn't available at this time, but I was instructed by my doctor to lose weight and I didn't want to wait for the new Fitbit to arrive, so I am losing weight and very pleased with purchase.

The Fit Bit definitely motivates me to walk more than I normally would. I lost my first one and waited a few months before replacing it. I saw a definite difference. It challenges you to get up and move around more, drink more water etc.

I purchased a new, updated Fitbit a few weeks ago and my husband had a birthday coming up so I purchased this one for him. He hasn't done anything but charge it yet, but the Fitbit Charge HR has functioned well for my needs and I expect it will also for his.

She really wanted a Fitbit, I had no knowledge of these so I went to the store and the guy told me everything there was to know. Very good customer service! As well as a discount for buying three electronics that day. Had a great experience and would return!

I love the fit bit it is small and comfortable and convenient to wear every day. I wear it all around the house most often to ensure I'm getting my steps in and it's great to always check my heart rhythm. I think it was also available at a good price point

Purchased my Fitbit charge to assist in half marathon training for more heart rate control. Only 6 months later, battery doesn't hold charge any longer than 14 hours. I expected more...

I was Christmas shopping for my wife. Last minute. I saw this item and thought she might like this. Well. That was the right decision. She loved it and wears it every day. She tells me how she can keep track of every thing on the computer with this watch.

I love my new Fitbit just what I was looking for. I have learned so much about myself from wearing this and have set so many more goals for my health it actually helps motivate you. I have recommended this to several of my friends to help motivate each other

After reading all the reviews about this product and making my purchase I was actually pretty disappointed. The bluetooth feature is not always able to connect, even trying with various pairing devices, the wrist flick and tap displays aren't very responsive, and I noticed randomly throughout the day the time would jump forward or backwards, so I couldn't reference the watch for an accurate reading. Even with paying the sale price, I don't think this product lived up to the hype. I have decided to give something else a try instead.

It's a pretty pink, and that's one reason I bought this one. I seem to have awful look with Fitbits because they always give me a rash on my wrist and never hold charge more than a day.

Doing good but still not satisfied with the battery performance not staying for long time. Other than that tracking my steps and heart beat in perfect way and made me health conscious.

It's not as accurate with tracking sleep as I had hoped. Also it can mistakenly track clapping for steps. Overall it's good for tracking steps but I wouldn't rely on it for much else.

I had screen issues from day 1. Every charge cycle the screen would go black and I would have to reboot the Fitbit completely in order for it to work. Eventually I installed an update on the device and it stopped working entirely. Returned.

Got on sale plus had rewards. Ordered on line and picked up same day. Though setup was easy, I availed myself of the free setup. Didn't have to wait and geek squad was great. The ways to earn rewards keeps me coming back to Best Buy.