Customer Ratings & Reviews

Doesn't give you an accurate count of calories. I guess it is close enough

Better functions on the Garmin HR and the fit bit display was too small to read. Check out the Garmin Vivosmart HR.

The stair count is way off. I got a notification that I could get a firmware update, but can't locate my receipt

Not mesures spinning routines. No able to use when swimming. Good for walking, running and eliptic routines.

This is really a gimmick of which I found little value in it. I should has stayed with just using my iPhone.

This product is really really bad. I have had to get 3 replacements till now. The hr monitor keeps disappearing and then it just seems to freeze. The fitbit support just will try to give some complicated set of steps to reset time and again and then after a few calls will send out a replacement, but each of the replacements had the same issue eventually.

This prodict is good, but must often be reset after recharging, which means that the time is often wrong.

Had a difficult time pairing this item with phone. Call customer service they are replacing it with some hassle

The band came apart after some time. I ended up upgrading to the charge 2. I like it much better.

Second Fitbit that the wrist band detaches, only lasts 7 months!

Love the overall quality, but get frustrated with how frequently it will not synch with my iPhone 6.

I recently purchased my Charge HR and so far, I love this thing! It seems to be pretty good at capturing my steps. I love that I can see my steps, heart rate, calories burned, and incoming calls on the little screen. I used to have an Up (original that had to be plugged into my iPhone to sync information) and I loved that too but this syncs wirelessly and is effortless. I just connected it to my phone through Bluetooth one time and wear the Fitbit and all my stats sync automatically. It's awesome! I also love being able to look at my heart rate whenever, but I have nothing to compare it to so I have no idea the accuracy. All in all I love this product and would recommend it to friends, enemies, strangers. Anyone. It's amazing!

I love everything about this tracker except for the times it miscalculates my steps for the day.

Mom has cardiac problems and the HR feature frequently stopped working making for a few scares.

My husband bought me this as a present and it worked great for the first day. Once I plugged it in to charge, it never worked the same. I was costly having issues, it wasn't keeping track of anything and it finally just ended up in my jewelry box never to be worn again.

I was so excited to get by fitbit, but it was not compatible with my motox phone. I returned the item.

I had to return this device, it would not sync with the app.

Only worked for a week! And this has to be 50 characters

Ive had my fitbit maybe a month and I am very disappointed. I want a refund. It stays charged maybe a day, doesnt sink correctly with my phone. I hate it. My family all has different models and no one else has the same problems. Maybe this one is just glitched.

I like the HR, it does the job. Not a fan of the band, it is rather bulky and not pliable.