Customer Ratings & Reviews

I had to return the product because the skin started lifting, tight by the screen

Heart rate monitor is not very accurate. Get's uncomfortable when wearing the whole day.

Bought this for my girlfriend. Gave her a rash on both wrist. Had to return. End of story.

I don't wear it often. It's tight on my arm. I like that I can see my incoming calls.

Before choosing the Fitbit Charge HR, I wore my husbands Jawbone UP2 for a couple of weeks so that I could make a direct comparison while I decided if the Fitbit was the tracker for me. Other than really liking the smaller size of the UP2, I prefer the Fitbit Charge HR. Being able to see my steps, heart rate, etc. without having to pull out my phone and open an app is wonderful. Having continuous heart rate monitoring, as well as detailed information about my heart rate over the course of a workout is fantastic. At this time the UP3, Jawbone's tracker with a heart rate monitor, only provides resting heart rate. Even if they updated their software to include the continuous monitoring info, not having a display kills it for me, now that I've experienced the convenience of the Charge HR. There are a couple of things to note, however: 1.) My battery life is nowhere near the claimed 5 days. I'm getting MAYBE 2 - 2.5 max. I charged it before leaving for an overnight trip - the indicator said it was at close to a full charge before I walked out the door. 28ish hours later, as I was making the long drive back, I was getting low battery warnings. My solution to that is to just charge it every time I shower. It's not a deal breaker, just something to be aware of. 2.) The Jawbone app is far superior in terms of intuitive use and the detailed information provided. The Fitbit app would have been fine had I not experienced Jawbone's first. But, for example, in Jawbones sleep summary, you can find out exactly what time any event took place by simply touching the graph. I was awake 12 times for a total of 50 minutes? In the Fitbit app I see the overall pattern, but can't see what times each of those wakeful periods took place. That's just one example of the many small ways the Jawbone app edges out the Fitbit one. Overall, if you like instant access to your information over the course of the day, and continuous heart rate monitoring, the Fitbit Charge HR is a great choice.

This does job for someone looking to track steps, heart rate, but does not have a GPS

Wristband problems .... Had to return one already. Wristband separated from unit .

hard to buckle, screen too small to see, is ok for a younger person with good eyes

It gets old looking into the app to see the statistics. Get a smartphone instead.

Fit bit is good, but when sweat on your hands with it it loses count of your steps

This was my second fit bit charge that stopped working. I received the first one as a Mothers' Day gift. It would not charge after having it for just a month. The second one wouldn't charge after two months. I returned it and got an Apple Watch.

I am on my 2nd Fitbit & still having problems with pieces falling off.

It will not turn on or charge, so I am returning it to the store for a new one.

The tracker is too thick and annoying, awkward to wear, and rubs on clothes.

The only problem was it was not accurate on steps. Other than its fin

I purchased my Fitbit HR quite a while back close to their release date. As did my boyfriend (he wears a large and I wear a small). The setup was a breeze and we were ticking before we knew it! My heart rate likes to jump while running so I've been keeping an eye on it, which is super helpful when it is right on your wrist! Also on the app it has a built in feature that when your heart rate reaches a certain speed it calls it "Active Minutes" so you see how much you've been active over weeks/months. If you are trying to decide between the HR and regular I'd highly suggest the HR if your goal is to lose weight. Since if you use the regular it cannot accurately tell you how many calories you are burning. Even if you are not a runner, everyone's heart rates are different and those with higher heart rates tend to burn more calories. Everyone can't be measured the same because our bodies are all different. My boyfriend's heart rate is slower than mine, if we had the same movement through a day it would show I've burned more calories since mine is faster. But don't overwork your heart while exercising! Also there are graphs on the app for tracking heart rate over time along with the usual steps! Also some fun competitive games between friends for steps! If you invest in a Fitbit Aria you can also track your weight over time as well! It pairs perfectly if you're looking to lose weight! You might call us a Fitbit Family! As far as size works, most people wear the large. I can fit in a large still comfortably but the small is the best size for me so I don't have a lot of slack. The large is perfect for my boyfriend and he did try the XL (only sold on Fitbit's site) and it was way too big. He has slightly larger wrists than most men. But I am on the third to the last notch and I have smaller than the average ladies wrist! So large fits most. If you need to try one out I'd say large first, small second! Enjoy your STEPS to a healthier you! (Pun intended)

This product is not worth the extra money at all. It rarely syncs and when it does it takes over ten minutes. You're better off just getting the Flex if you want a Fit Bit since it had no trouble syncing like the Charge HR. The display is not durable at all and was scratched up in a week.

Difficult to use on more than one device. Like... VERY DIFFICULT!

For the price, it lacks color touch screen with more functions. .

The accuracy on the Fitbits is an issue. Small and easy to use