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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 8086 reviews

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94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Charge HR Activity Tracker's heart rate and sleep tracking features, as well as its ease of use and step tracking capabilities. Many appreciate its accuracy and motivational aspects. However, some users point to issues with battery life and the small size of the device. Concerns were also raised regarding water resistance, syncing capabilities, and band durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 8,086 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Charge HR Activity Tracker + Heart Rate has been OK.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is on her third one because we had to exchange the others. They don't hold a charge for a full day and during a gym class it wouldn't tell her her heart rate. These, we now know, are known problems for the Fitbit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. Lasted 3 weeks before it stopped working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung phone does a better job of counting the steps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well but should be made to be waterproof

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    could not get it to hook up to set anthing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know how good it could be because of trying to hook up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Done with Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Fitbit purchase and will not buy again. These products just do not last. The first two broke within warranty period and were replaced. This last one was only 1yr 3 months old and broke. All three were worn by my wife whom used it in non-aggressive manners and never got it wet with sweat and always removed before shower. I understand things don't last forever but for a little over a year use in non-abusive manners is ridiculous. In my opinion anyway. We did receive an apology from Fitbit on this most recent failure with an offer to take 25% off a new Fitbit purchase. For the monies spent already it's more economical to purchase a smart watch. It's too bad as the technology is great; it's just on a product that continually fails.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it but it quit in 32 days. waiting for replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Inaccurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for me and one as a gift for someone at Chirtmas. Mine quickly within a week showed inaccuarate heart rate and inaccurate calories burned and inaccuarate stairs and steps. I took it back to Best Buy and they replaced it. The second one would never keep the correct time and would show I was burning calories when I hadn't had it on or days. It was amusing to sync it to my phone after a day of it sitting on the bathroom sink and see how many calories it registered. The one I purchased as a gift started malfunctioning after the return period was over so it was simply a waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    complicated...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    challenging item....to figure out still in that situation

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to track sleep very well.................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great for a beginner ...will upgrade eventually

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works great and holds a charge for about4-5 days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for the price, preferred the samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried the fit bit and samsung, preferred the samsung

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok! poor instructions. hard to set up from a laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better overall it's made with cheap material

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unless you are serious, this product is useless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted money for me. Bought this for a family member.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very accurate. But keeps you going says my wife

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product could not get it set up to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BOO FITBIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ITEM IS HORRIBLE! IS NOT ACCURATE AND ITS UGLY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't track steps accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't track my steps. troubleshooting always.

    No, I would not recommend this to a friend
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