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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Worked the second time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought didn't work. I was able to exchange it without an issue. This one works great and I haven't had any issues with it. I really like the sleep-tracking feature and the auto-logging for exercises that was included in the last app update.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty much as advertised. I has to be recharged about once a week. Since I am interested in the sleep information I can't charge it at night. It gets software upgrades which I think is good. I use it as a watch also.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it but wish it held a longer charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it keeps track of everything from sleep to calorie burn. The only thing I would like is for it to keep a longer charge. The upside to that is if you have the app on your phone, it will alert you if the battery is low.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fitness tracker and easy to use iphone app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 fitbit charge HR for my family and myself. I like it that the band is not too small and not too large. We have been using for tracking activities like walking, and running. I do not care much about the accuracy as I never expect it to be very accurate. What I do not like: - data for sleep monitoring could be better -- the Fitbit app for IPhone is very easy to use but I feel the data for sleep tracking is not really detailed as the one from the app for jawbone up 3. Not only the jawbone Up3 can provide more detailed data, it also can provide data interpretation and recommendation of how to improve it. - lack of idle alert -- currently there is nothing from the app or the tracker that reminds me how long I have been idle. I hope there is a firmware update to add that.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great tool for beginner exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to track steps during the day and monitor pulse often since I am a former heart patient. I wish it was more water proof so you never had to take it off. Great product. I will be purchasing my wife one for x-mas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for making you aware of your health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wear it 24 hrs/ day besides the 2 hrs I have to charge it per a week. Connects with my Bluetooth on my phone so I know who is calling with out looking at my phone. Makes me want to walk more every day, always trying to bet the number of steps I did yesterday.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find out how accurate the band really is! The only downside is the battery life. Fitbit says you can get 5 days with normal use but I always average about 4.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    great device for tracking better health and fitne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit bit. Before i would use my phone to track my steps but found that my phone is never always with me. Upon purchasing the Fitbit, i find this quite convenient and accurate. For better tracking on weight, i would suggest buying the Aria scale.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice product, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice product, but battery life has only been lasting two days when it's suppose to last 5 days. We're also been reading in the news that's some of the other function may not be as accurate as they say. (I.e. Heart rate)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I either want a device that does a great job on both as a watch and an activity/heart-rate monitor. Unfortunately, there isn't one. Apple Watch doesn't look as good as Samsung Gear watches (and it's more expensive) and both of which can only go a day between charges. Since I can't have it all (yet), I looked for a device that can track activity and heart rate, but still have a low profile on my wrist. The Charge HR satisfies that. The five days between charges is pretty much accurate, especially considering I run 4-6 miles a day. The only thing holding me back from giving it 5 stars is that it only displays caller ID (not text messages) and I wish I could FF/RW/pause/play my music (why only have one button when Fitbit could add two more?). Overall I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Good item for health awareness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this item - there are a couple of hiccups - sometimes it will not update and have the wrong time on it. Overall it is great - I like the badges you win for acquiring your goals example - 10,000 steps. It keeps you consequence of staying healthy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fitness tracker, issues talking to my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge HR is everything you'd expect from a fitbit; counts steps accurately. The heart rate monitoring is pretty useful, although I just got the fitbit and I imagine over time when I can see my heart rate it will be more useful. I have a Moto X, second generation, and cannot consistently get the fitbit to talk to my phone. All other bluetooth devices work fine, but for some reason not the fitibt. It is pretty annoying since I would love to update without using my laptop, but the most annoying part is that means the fitbit can't communicate with the phone to tell me when someone is calling or when I got a text. In terms of the fitbit itself, it works great. The Android app though, I have issues with (although it might just be a compatibility issue with my Moto X)

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Good fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitness tracker replaced a Flex I had previously. Some of the features I like over the Flex include having a display to see the exact number of steps taken as well as being able to see your heart rate. So far I am really impressed with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love love love the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the buckle band to the on-screen statuses this Fitbit meets all your needs. The heart rate monitoring is accurate and your sleep data is captured automatically. It's worth the cost in upgrading!!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    monitors steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has the basic fit bit and the steps track occasionally and it goes to sleep mode often and doesn't track active minutes very well. My charge hr tracks steps pretty accurately and does not go to sleep. It also tracks active minutes pretty close.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Awesome tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit is awesome for the most part it counts everything on point. I hate that it does not come waterproof. I swim a lot so some days I forget to put my watch back on due to my swim schedule but other than that fit is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great stat tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it tracks sleep and steps. Easy to use, and pulling up data on my phone is great. My boyfriend and I compete with each other and it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. So far so good. She's only had it a week. Easy to setup with your phone to track your stats. It's comfortable. She likes the time and caller ID so she doesn't have to even look at her phone when someone calls too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Fitbit HR for several years. It works great. However, it's now time to upgrade to a newer one. The charging bracket came off and it's not serviceable. The only reason it did not get 5 stars...

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    My second fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new fitbit HR is a great monitoring device. The new buckle fastener in an improvement to the stab type, and the heart rate monitoring is a definite plus.

    I would recommend this to a friend