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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 13,172 reviews
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 while on vacation. I kept one and gave my daughter the other one. Both of us have put them through extensive walking. My Charge HR read my heart rate and I compared it to the ER reading while in the hospital, it was off by 1-2 bpm. I have contacted the company and they were very supportive in all my questions. I bought the extended warranty from Best Buy, they replaced both of them due to my daughter's band broke and mine needed a charge every 2 day instead of the 5 days Fitbit set for my HR.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fit bit has been great! It motivates me to reach my step goal. It has only hiccuped a couple of times, not showing my heart rate a few times, and losing 10,000 steps once. Otherwise it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a tracker to replace one lost - a Garmin. I chose this one for her because of the features and the band, which has an actual buckle. The one she lost has the same type clasp as the low end fitbit, with kind of a metal button clasp, and I'm pretty sure it just unclasped one day and fell off her wrist, lost and gone forever. Several reviews have noted this tendency of this type of clasp. The Charge HR's clasp is like the clasp on a letter banded watch, and much more secure I also got a Surge for Christmas, one that didn't work right out of the box. It has been sent back for refund, and I'll replace it with this lower cost Charge HR, as it seems to do all the things I want to track, without the potential failures apparently pretty common with the Surge.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the device. It does everything well. I wish it was waterproof and able to recognize more sports such as snowboarding, etc. Otherwise, everything it does is great and I like the Caller ID and Silent Alarm features...

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Like a personal trainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is like having your personal trainer trying to help reach your personal daily goals, even tells you how your sleep pattern was. Easy to use wish it was a bit more water resilient but for the money no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great activity tracker, wish it was waterproof...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First activity tracker I have purchased. It covers exactly what I wanted. The brilliant fitbit app covers almost everything other then GPS. I really wish the tracker was waterproof though.. My wife ended up getting one also.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Pretty Much Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a HUGE fan of my Fitbit Charge HR! Love the sleep tracking and analytics. Great purchase! I only with there was a better charging accessory. Charging is a little clunky/touchy, but manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great tool for tracking daily activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to tracking steps, this fitbit also tracks your heart rate and flights of stairs taken. Very light, not too bulky, and decent battery life. Great features with the smartphone app as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good overall health tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All stats provide good information, easy to read and website gives a great visual. The only thing I don't like is I have to push the button for the time and getting battery reading could be more direct.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but sizing needs to better expressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about the functionality of this band other than the HR gets confused when sweaty (Reads low). When purchasing the band the sizing was a bit confusing. All you have to go by is a line on the package. As my wrist was right on the border of each, almost too big for small but small for large, so we went with the large just too be safe. Well I wear the band on the smallest setting of the large band so I have a lot of extra strap to keep under the holder piece. Overall I recommend this product but be careful when buying/choosing the size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good motivation to walk daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally getting it setup, my Fitbit has been fun to use. It reminds me when I reach 10.000 steps a day and encourages me to make it every day. I wish it would notify me of 20,000 steps as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super busy with school and work, family and trying to keep in shape, it is very hard to follow a program and keep up with a good record but the fit bit keeps the record for me,even my sleep record. How awesome is that?

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good function and app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the function of the fitbit charge hr, it comfortable, and the app is well designed. The battery doesn't last that long, about 5 days. Other than that, everything is good and I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is great for tracking steps, calories, and heart rate. Wish it had the capability to print rrsults.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker is great. I bought as a replacement for a jawbone that stopped working after 6 months. The only drawback is that it has a short battery life. It has to be recharged after about 3 days .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Seems to work ok but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasts about half as long as advertised. Some issues with validity of heart rate measurement. Would be more comfortable if they had non plastic bands for when not actively exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great for counting your steps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit! I do use it to count my steps and track my heart rate but my favorite is the sleep tracker. I don't sleep well and the Fitbit has proved that. It's a great tracker and I'm glad my sister bought it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a great time with my Fitbit. I wear it all the time (charge it when in the shower) so I can track all my active and my sleep patterns. It even detects when I'm doing a more rigorous type of activity, which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    good product if you use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the features of this fitbit are as expected. This is a really great tool to have and very informative. Just remember to use it! I love tracking my progress through the app on my smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    great for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it had the fit bit charge before loved that love this one even more keeps me motivated I want to get those steps and stairs in and can keep track of my heart rate .also love competing with my friends

    I would recommend this to a friend