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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 13,172 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fun motivator for an active life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a realtor which requires me to walk a lot. With this Fitbit charge HR it gIves me all the information I would need. Also has created a competitive nature within my office.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a basic Charge to the Charge HR for the obvious advance feature. Accuracy is spot on as it is +/- 1-2 hb from what my blood pressure device reads at the same time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A product everyone should own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Fitbit HR for 3 weeks now and it has worked perfectly. It keeps me motivated to hit my daily fitness goals and sends me messages when I've hit new milestones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works like expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it makes me conscious of the steps I take during the day. It does not count the correct number of stairs that I do in a day, but it is close.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for tracking everything including my sleep. The only problem I have is I need to take it off occasionally to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Fitbit Charge HR Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gift for my daughter. She absolutely loves it. Said it is easy to use and learn. She didn't like the blue at first but now likes it very much. Just had to get use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Cool features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool features: hr monitor, stair counter, real time step counter, workout mode Doesnt measure distance well while running. Battery lasts about 4 days also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since December I have purchased 4 Fitbits, three as gifts and one for myself. Three of the four have been great; however, one stopped working after less than a month (one that I gifted). I will return it tomorrow and find out if I have any trouble. The one that malfunctioned was purchased at another store, so I won't be dealing with Best Buy for that return. Despite this, I would purchase Fitbit again; however, if I have issues with the return I may change my mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. A great product you will love it. A great price a great way to get fit and healthy. Easy to use and every e needs one. It's a motivator.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit watch. I only wish it had a battery indicator on it. The only way to find out if it needs to be charged is to plug it in to charge!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    All functions are great. Easy to access data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for keeping track of caloric as well as fluid intake. It is really efficient in keeping track of your daily steps, converting them into miles. The most surprising and useful feature for me is the sleep tracker. I think this is amazing. The FitBit charge HR helps me with time management which is my biggest hurdle in keeping a consistent exercise routine. It also helps deter empty calorie snacking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Clear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new FitBit HR. It' easy to read and operate. It keeps me informed of the time, steps, heartbeat, etc in one easy very readable screen. I am so happy with this product!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Awesome for tracking sleep and HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome tracker for sleep patterns and my heart rate. The only thing that stops me from giving this 5 stars is that it isn't completely water proof.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    excellent way to track fitness and heart rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is by far the best wearable tech. the app is very well implemented and heart rate monitor is good for what it is. allows for competitive days with friends who also own this.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    FIT BIT IS THE S%aT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new FitBit HRCHARGE is amazing. Great product for anyone looking for a devise like this or past owners of FitBits. Pairs with IPHONE & Even syncs with Weight Watchers App!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Helps me stay truthful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit keeps me in line. Used with the mobile app, I can somewhat accurately keep track of the actual amount of calories I burn and take in every day. It is well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit and being able to know my stats anytime. Only negative is the battery only last 3-4 days and I don't always get an email warning me.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a fitness tracker this is the one to get! It provides the hr tracking in addition to all of the other features you'd expect from a more "basic" tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has definitely motivated me to move more I've lost 30 pounds since getting it!! Love that I can compete with my friends on challenges!! My only con is the rash it gave me on my wrist!! I don't wear it to bed anymore even thought I did enjoy tracking my sleep but with cleaning my wrist where it was and taking it off at night it has almost cleared up. But over all I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much Improved Fitbit Hits the Mark!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at the Fitbit (earlier versions) but decided to purchase the UP24. We found the UP24 completely inaccurate on nearly every category but especially steps. Back to the drawing board and we researched essentially every Fitness Tracker on the market and settled on the Fitbit Charge HR. At this point we're very pleased. We especially like the heartrate feature which has proven to be accurate thus far. Truth is I don't think there is a "perfect" fitness tracker--all have some quirks and misreadings but overall I feel the Fitbit Charge HR is the best of the bunch.

    I would recommend this to a friend