Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 13,172 reviews
  • Rated 5 out of 5 stars

    Sister loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to her as a gift. She's using it as part of her health initiative and it makes it easier for her to see how she's doing on a daily basis. She finds it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    A little shock at 10,000 steps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for tracking my movements. The little vibration at 10,000 steps was a shock the first time, now I wait for it as a reminder of getting to my goal each day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works very well!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit performs very well. It does everything as described. It's comfortable to wear and looks sleek. The battery life could be a little longer, but is acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    LUV IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fully enjoyed using the Fitbit HR to keep up with my daily physical activity and diet. As a result, I have altered both eating and exercise behavior for the better!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great hr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The calorie count is a lot more accurate. And nice to have your heart rate while working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitness Tracking Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best device for the money you can buy and has a pretty good ecosystem. I wish it's syncing speed with smart phone is a bit better though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Physical Motivator.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but, I find the battery does not last that long. I'm lucky to get 2 full days. I still like it better than my old Fitbit, and my last UP.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Keeps Me On Track

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lets me know the days that I'm less active. So that motivates me to get up and move. It's also motivating to see how friends and family are doing on the Fitbit app.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Helps keep me active

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this as much as the One I had. Keeps me active especially with a desk job. Help me to know what zone I am in with heart rate during exercise

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worth the extra money to upgrade from the charge. The buckle and the heart rate as really the only difference. Very durable. I also purchased the warranty

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works in every way they described except.... The battery life is not what they claim. It's great and nice but only lasts between 2-3 days tops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the feedback on sleep quality the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has enhanced my motivation to move more. I'm in several workweek challenges to get the most steps that you can and it definitely motivates me to get moving.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motivator and tracker for fitness. Sometimes the HR monitor is wrong but overall it's fairly accurate. Great for monitoring sleep patterns also.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great, easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I find I have to charge it every 4 days vs 5 days but charges to full in about 2 hours. The app is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Fitness Motivator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my new Fitbit. Really makes you aware of how much walking you are doing and also how little sleep you are getting. Definitely means changes need to be made.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product; battery issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product very much. However, the battery does not last 5 to 6 days as stated; usually only about 4. I am working on a solution to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use / useful information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for her birthday and she enjoys it. It helps motivate you to keep your set goals and makes you pay a little more attention to yourself overall.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's not an Apple Watch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my wife and it works nicely for her. Battery performance is about 3 days...a little short of the 5 days advertised. I prefer my Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    FitBit keeps me 'moving'!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would try the FitBit to keep me accountable for my activities (or lack of!!). I've had fun making friends, being a bit competitive, walking 250 steps/hour...and I now am committed to taking a 1-mile walk daily. I never realized how much time I spent sitting at a desk, computer or TV. I haven't tried tracking 'food' plans yet...but we'll see.... Lovin' my FitBit and having fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure I was gonna like it but hen I started figuring out how to work it and it was very simple. I love the goals because it makes me want to reach them.

    I would recommend this to a friend