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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 13,442 reviews
  • Rated 5 out of 5 stars

    Get Fabulous ZZZs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great not only to keep track of my steps but keeping track of my sleep! I work nights and need this info.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wish the battery was a bit better; i typically need to recharge after 3-4 days vs the 7 advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a gift for my mom after she saw mine and wanted one! Tracks heart rate accurately, great exercise booster!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great accuracy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a little-frills fitness wearable, this one will do the trick nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR. I wear it everyday to keep up with steps. It motivates me to walk 10,000 steps daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitbit for anybody.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitbit. It's easy to setup and easy to read. I also love the band on it, it fastens real easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit: one did sink, the other won't sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fitbit I have owned. The first one fell off my wrist because the device had a cheap wrist band that came undone easily. It also caused my wrist to break out in a rash. Desperate to get fit, and knowing my weakness for "forgetting" how much or little I stuck with my fitness regimen, I purchased a second Fitbit. It does not sync. I figured that I just needed to spend more time with the manual on line and I would be able to figure out how to sync this one. I stumbled on a little note on the Fitbit site which said that "some" ChargerHRs had problems syncing and that as soon as the problem was fixed an announcement would follow. I decide to ask for my money back and I was told by the Fitbit folks that because I purchased my device at Best Buy I must take the matter up with them. I am beyond the 30 day return for Best Buy products, so I have decided that instead of wearing and using my Fitbit to remind me and to help me stay fit, I will wear it to remind me to stay smart, vigilant, skeptical, frugal, and well informed about the plethora of computer gee gaws that are touted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    I love the Fitbit sChargeHR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step count is spot on, it's easy to access the Other watch functions, and the other is app is off the Hook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a fitbit does. HR works great, phone notifications, worth the money, lost 10lbs since using it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the features and the mobile app for my Android is easier to use vs other activity trackers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, light awesome lil smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge is ideal for people who want some type of wristband with display, who want to keep track of their steps and sleep patterns and who like the idea of Caller ID on the wrist. That’s about it. As a fitness motivator, it’s a “Yay, you’re actually doing something!” kind of thing. The Charge is not a product for people who do a variety of workouts, or want to know precisely how many miles they’re running.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for tracking your activities. Get this for you loved one and help them reach their fitness goals.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Fun product. Makes my walks with my dog enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step count appears to be accurate. My Fitbit does not seem to know I am mowing my lawn. It seems to think I am going for a bike ride. The heartrate monitor appears accurate. Overall I am very satisfied with the product and I have enjoyed challenges with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Fitbit before. This one is even easier to read and much easier to take on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    works exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that helps motivate me to move more! I ecommend this model because it measures your heart rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It helps motivate me to be active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will help me reach my goal weight. Keeping track of my activity is fun and enlightening

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it for me and i love it the only bad thing is that i need to charge it ever order day.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Good Fitness Tracking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only advantage of it over others is.. it keeps track of HR very well... and it does well in that category.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    awesome fitness tracker with heart rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value for price, track whole day activity with heart rate.! easy to connect with mobile to see status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit and the accountability that comes with it. The heart rate monitor pokes into the top of your wrist a bit, and that definitely takes some getting used to, but I don't notice it at all anymore. I switch it to my other wrist while sleeping to let my skin breathe as well. Throwing it on the charger each day while I shower seems to keep it sufficiently charged.

    I would recommend this to a friend