Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 13,442 reviews
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works great. It has helped manage my goals for working out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fitness Tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job. Only thing I don't like is that you have to go into the app in order to track via GPS. I knew when buying but would be nice. Also, the app does not allow you to adjust workouts. I started a workout and forgot to stop the stopwatch on the tracker. I can't adjust the actual time spent so the record is wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit = being active

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the help me see have inactive I was... So far I've lost 7 lbs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to help lose weight and healthy living to help get goal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best choice from the available options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like it, particularly the sleep and heart rate monitoring. The step count (target = 10K/day) is not terribly accurate but it does consistently record activity level daily with NO action on my part so I can see if I am more or less active. While it would be nice to really have it count steps, I think that's unrealistic.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    doesn't register xbike activity acurately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish there was something out there that counts majority of exercise and not just walking and running. That is what is missing. Heart rate counting is accurate and this is why I chose this item. Overall for walking and jogging it is accurate from what I have observed.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to the charge Hr. Love it. So much better than the flex.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Does what it claims

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a simply and easy to use fitness tracker with HR and this little device has done exactly what I was hoping. down side it there is no way to replace the band once it starts to wear out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    First Fit Bit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit has worked well and I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for someone try to know their calories burnt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would give you an overall idea about your calories burnt and how much energy is expended when your working out. It will put you in a ballpark area. After wearing it for a couple of weeks I regret not getting the surge watch. I will or ably upgrade as the big face is more appropriate for my particular eyesight.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    IMPROVEMENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Fitbit was frustrating to clasp. The buckle is a big improvement. It is now sometimes difficult to undo but eventually I get it off. I like the addition of steps, a watch, and a heart monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fitness monitor with HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Charge HR after having a Fitbit Flex for a year. Wristbands were becoming ragged and wanted to have the heart rate data as well. Have had this just over a month and so far it's great. I like having a real buckle as well as the watch portion so I do not have to wear a watch as well. Interested to see if over time the wristbands wear out like in the Flex.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy & Comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and comfortable to wear. Just a little pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to and easy to use recommend to anyone who needs help getting fit

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    love my fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly as described. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it but upgraded to the blaze as it came out shortly after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FITBIT has helped motivate me to exercise and watch what I eat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything as promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived a day early. Easy to set up. Comfortable fit. Love the features.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. I love the sleep tracking feature too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Band

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the tracking metrics. Keeps me on track all day.

    I would recommend this to a friend