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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 13,442 reviews
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use app, my only con is its not water proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps motivate me to do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost 4lbs and doubled how far I can walk so I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    best fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Charge HR. The ability to track my heart rate it major.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the battery lasting only 4 days

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit! I like that the charge HR tracks my sleep also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for newbies or pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is easy to use and very reliable. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item, use it everyday. love how it trackers your sleep

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great For Everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks walking & running. Wish it would track bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll love this one! Easy to use and accurate! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loved the Fitbit. She like the sleep feature also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sync. Measure of time asleep is not accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Better Than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Charge HR because I wanted to help use it to track my overall fitness improvement. It does a great job at reminders to keep you going, great food and water tracked, as well as the ability to challenge your friends. The only thing that it lacks is a GPS, if you need that.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, although I've had trouble locating it on my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great app, So-So fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth Fitbit Charge HR; the other four all failed to charge after approx 9 months. I keep buying these because I don't like the alternatives and the Fitbit app can't be beat. But please be aware that these devices are NOT moisture proof (ie, beware sweat can cause it to fail), and care is needed when cleaning it. Lastly, the charging port on the device is a tight fit with the charger, so if you are not careful when removing it, you can pull the back plate off. If you are a casual user, it will probably be fine, but for heavy exercisers, use with caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Keeps me moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for people that want to be more active. Keeps me moving!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Simple and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because a couple friends said they liked it. Works great for what I do at the gym. I like the hr feature so I know if I'm in my peak cardio range. Only knock had to be charged every 3 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in Best Buy with an elderly woman that has Alzheimer's. Chance and Carlos were not only kind and patient when she spoke what would be nonsense to them but they even interacted with her which made her feel special for the moment. It warmed my heart that these two young men saw what was truly important in life. And...I love my fitbit surge. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girl purchased this and I purcharshed the fit bit surge..we've been impressed with the product and purchased one for her parents for Christmas..theyre both 71..they both love it..they initially had a step counter on their phones but loved the idea of having to store it in their golf bags while on the course.they also use it during other activities

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Go and Get it today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate tracking and without doubt the best tracker in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a cpap to track my sleep this was the best thing for me.

    I would recommend this to a friend