Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 13,172 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Excellent tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent health tracker. Monitors heart rate, steps, stairs climbed, and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Good for keeping track of your steps.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feature that tracks my sleep, I find it very interesting. I also like keeping tabs on my heartrate. When I am biking on the rail trails, which are dirt, it does tend to count my movement as stair climbing. That doesn't happen as frequently on pavement. I feel that the calorie counter is more accurate because it does monitor heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great product for heart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use great tracking Heart,food,steps,sleep etc ....

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great Heart Rate Monitor and Fitness stats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this so much, I bought one for my daughter. The stats given help so much knowing whether you're burning fat, working your cardio or being in the zone. It's so easy to follow your heart rate. And knowing how many calories you've burned makes it a major plus. I've gotten so used to wearing it, I hardly even notice it anymore. I love it, and I haven't even activated all that it offers!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to track my activity throughout the day. After using this for almost 2 years I feel that it has served the purpose. Sometimes though it counts false steps while im driving and thats the only drawback. Besides it also tracks my sleep and gives me the ability to track and compete with my friends too. A great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love It! You should get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keeping track of my heart rate, steps, and sleep time. Very glad I got this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with My tracker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the Garmin Tracker thinking it was better than Fitbit. WRONG, I returned to the store and exchanged the Garmin for a Fitbit. I have had it for over a month and enjoy wearing it everyday. I wear it to the gym,work,sleep,running and marital arts(BJJ). it works great. I have even tested the HR monitor for accuracy against a finger HR monitor the nurse has @ work. It was dead on @ times or close, this was performed @ resting HR. To get an accurate HR reading It must be worn comfortably but not too tight above the wrist bone.The only downfall and I'm sure this is with all or most trackers is that when physically active it tends to move down toward the hand. I figured out a solution to this problem, I bought a wrist sweat band. I put it on my wrist between my hand and the tracker so that the tracker stays above the wrist bone. I only do this when I'm physically active and its worked so far. Hope this review helped you! =)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Fitbit Charge HR. It was very easy to setup. It's fun to challenge family and friends. The heart rate monitor works very well. I have compared it to manual pulse checks, monitors at doctor's office and on a treadmill. It's always within 1-2 beats, if not the exact same value. The band is very comfortable. Works great with the fitbit app on a smartphone or their website.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great health tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to help keep track of steps, heart rate and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Keeps me motivated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit. My wife has one and we are always comparing or daily stats. Love how it syncs to my iphone and gives me daily information. I would pay the extra and get the HR with the heart rate monitor. Only gripe is I wish it were totally waterproof so it could be worn while swimming to watch heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well, battery life is short

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the accuracy of the FitBit Charge HR. It's working better than my iPhone for counting steps. The only negatives are the battery life - about 3 days. The product claims up to 5. And it counts steps while riding a motorcycle. You can negate those steps on the FitBit.com website but it would be nicer to be able to disable the tracking on the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great tool to keep track of your activity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great tool to keep track of my activity. It also keeps track of my sleep quality, resting and active heart rate and stairs climb each day. It encourages you via e-mail to go a little more when you are close to your daily goal. Also, reinforces once you hit your goals or reached certain milestones like walking 70 miles, etc. by e-mailing you a badge for reaching those goals.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Fitbit as a gift for my husband. A big plus was the Geek Squad setting it up to work with his phone. He uses it to keep track of his heart rate and sleep patterns. He can’t run or exercise so I don’t know how well that works. We have four steps that he does go up and it doesn’t register that he walked up steps. Maybe four steps aren’t enough?? Otherwise, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Motivational tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit charge hr. My activity, sleep time, nutritional, heart rate, etc. are now fun to keep track of. l have lost weight just being more aware of my daily activity level. Thank you Fitbit for an amazing tool. PS. It would have been nice to have a mini-USB charger instead of the special one. I lost my charger the first week.....and have had to borrow to charge my Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Love love love my fit bit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit it does everything I want to keep track of. Keeps me engaged with friends, it's easy to use and is fun! Once I figured out how to set it all up it's been great. I've added friends and challenged friends. I use all the time to see how far I've gone and try to hit my goal each day. This is excellent for those who are just now starting to get fit, it gives you motivation!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    I love the output!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new year's resolution was to get more active, this FitBit provides me with a lot of information that I find very interesting to track, especially my sleep. I find it to be very accurate on steps and how much I sleep. I don't think it always knows how many flights I climb, but that is it's only downside. The app on my phone sends me a weekly report of my activity. I LOVE IT!!! =D

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Fitbit Charger HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife and she absolutely loves it. Since she has put it on her wrist, she tends to be more motivated to workout or just keep moving. She loves the fact that she can track her heart rate and total steps/miles she has walked. She said the fit is comfortable. She would recommend this Fitbit to anyone who is looking for a device that can track everyday activities.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Changed my life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a very goal oriented person and the Fitbit Charge - HR is perfect for me. It monitors my sleep. I am tracking my food and water intake. My heart rate and and steps also. Wearing it while riding my motorcycle causes some erroneous readings but that's not a problem for me. I have diabetes and need to get my exercise and carefully monitor food intake. It has helped me tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    perfect gift for fitness minded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my husband's father's day gift. Even though he's not tech savvy, he's loving this. We have it uploaded to our home computer instead of a smart phone. He loves seeing his progress & challenging himself to reach new goals, earn more badges. Definitely recommend the HR that fits like a watch rather than the others with the 'snap' style. This is sturdy & stays on with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like the upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my original Fitbit because it was falling apart. I was able to upgrade to the Fitbit HR. I like the clasp that is like a watch instead of just clipping together.i like the heart rate feature, although the battery drains faster on this upgrade. My Fitbit keeps me moving! Staff at best buy were great on the return of original product.

    I would recommend this to a friend