Customer Ratings & Reviews

Previously had 2 different UP products. In my opinion, this is a much better product. My only issue is that it does not seem to track sleep accurately and will often split the night into 2 sessions. Having Fitbit friends is fun so you can see what others are doing and the badges are fun as well.

So, I had the fitbit charge HR for exactly 2 weeks, when it died. No warning, just died. During these two weeks, I had to charge it up every 2-3 days, which I found bothersome. The heart rate sensor is not too accurate, as I tested it against other HR sensors. I took it back, and ended up getting the Charge basic model. I like that it doesn't have such an intense connection mechanism as the HR. I don't think the HR sensor is worth the extra $30-$40...because It just kills the battery faster. One last comment.....FITBIT needs to get with the times, and get a micro-USB charging cable integrated into these devices....no one wants to carry an extra charger......

the product is good the service is great. We were treated like family. We came back with questions and Johnnie work very hard to help us. We came back to Best Buy and have purchased a freezer, another Fitbit and a computer in the past month. The Geek Squad really helped us. everything we have purchased work right out of the box.

I've found the Fitbit easy to use and very functional.

Love this tool. Has worked great in aiding weight loss

This has been a good piece of technology, except for some bluetooth connectivity issues. Lost connection (sync) between watch and Phone/PC apps. I had to reinstall the software on the PC and watch to reestablish connection after a week of it working great. Hopefully this is not a reoccurring issue.

Set up was easy and I was ready to go within minutes!

So easy to use! Challenges me to try s little harder.

Love the caller ID and "how did you sleep" function!!

It keeps aware of what I am doing throughout the day.

It helps lot to check my activities and sleeping time.

Best use is to have a rough idea of relative activity, since step count and heart rate is probably not really all that accurate. In a recent email on latest SW release, Fitbit claims it will automatically recognize bicycling - in fact it does, and in the "exercise summary" it correctly assigns zero steps. BUT in the daily summary, it assigns a very high step rate toward the daily total for the very same time period that it recognized bicycling, thus inflating the daily step total. Seems like this should be an easy fix when uploading data. User forums basically say to leave this fitbit at home when you bike, and thus the dashboard does not track that activity at all. So if you mostly walk or run, this is ok, but if cycling is a big part of your routine, Fitbit wants you to spend another $100 for fitbit surge.

Wow, I can't believe how easy to use. Easy & accurate.

Purchased the FitBit for my wife and I. We wanted something to keep us motivated with a routine and being active. The fitbit, its app and all the helpful information and tips are great. She likes to try to keep up with me in terms of steps so its become a loving competition. My wife thought the Charge would look to big on her wrist. But I talked her into getting it with me because of the heart rate. So we have matching ones. The Charge looks slick and functions pretty smooth. Shows all you need on the actual watch. Plus the app works wonderful. Happy I purchased these for us.

Lets me monitor my activity and heart rate more closely

A great gadget motivate you to move and stay healthy.

it works great keeping track of my steps and stairs

works well, accurate. Very comfortable to wear. light

I highly recommend this.. Easy! Comfortable to wear.

Awesome measure for staying fit and very easy to use.