Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 13,442 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with no problems. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Replaced my Fitbit flex with this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a flex which motivated me to be more active. I upgraded to the HR Charge and love that it is also a watch. It is convenient that I can easily check my steps right on it. I'm very happy that I purchased this.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    FitBitHR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I wish it was fully waterproof but it is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is supposed to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife. Once you set it up with your computer and online, (a must) it has a number of nice features and all function well. The only complaint is that for a woman it is a little on the large size. I think they need to put a little design work into making this in a male and female size range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenges me to walk more & with it I know where I stand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the constant visual updates. Easy to set up and sync

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It lives up to its hype

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my needs exactly. I am so please with the device

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love my Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before choosing a tracker, and the fitbit was the best choice for what I wanted. it keeps track of my miles, my steps, my calories burned and so much more. Love that it connects to my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Best ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it was water proof it would be perfect! Then it will.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Motivates me strive for at least 10,000 steps/day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate knowing sleep pattern. Many features to utilize

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great workout buddy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. The app is amazing. There are challenges you, or others, can set and it tracks everything from how restless my sleep was to what my heartbeat is. I really like that it syncs up with My Fitness Pal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit. Does everything that I hoped it would do.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Valuable tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. It keeps track of everything she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Excellent help for someone new to fitness.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band has all the qualities that are very helpful to someone new to the fitness world. The heart rate tracking is very handy when doing cardio, and the encouragement to get your steps in is great! I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great But Not Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong, I love this product, but I feel like it is being under utilized. It works great as a step counter, and the watch like clip design is a step up from the regular charge design. But don't expect more than a step counter and a silent alarm out of this product. I believe they have no where near hit fit bits potential when it comes to sleep tracking. I believe fitbit has a great product to do things like waking you up at the end of a sleep cycle so you are the most awake. Or allowing quick 30 minute alarms to be made without having to calculate the new time. Lastly I really wish they were able to help rate my sleep based on a normal nights sleep so I had some sort of baseline. Like I said I love the product and it has vast potential, I just don't believe the company has quite unlocked all that they could with this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned Large for a Small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught a great price online during a BB Flash Sale. Ordered Large based on BB top size for Small being 6.2 inches. Seemed large when it arrived so I took it to local BB to make sure. Even with wrist size of 6.5, the Small is a much better fit. BB staff at New Tampa store very helpful with the sizing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the info

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my charge HR especially all the information that it provides me 24 hours a day. The only downside for me is not being able to purchase accessories for the chargeHR at a local Best Buy. You must buy the items online directly from fit bit and I don't think that's right. But I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good to know info

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will do. Not fancy. East to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift for husband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Twas Christmas Eve. Had nothing for husband and no more time. He is recovering from a heart attack. I slipped away, drove to Best Buy in Littleton CO, man at door pointed me to Fitbits, young woman showed me the case and clearly and succinctly told me the difference. I immediately was able to choose 'the one'. My husband loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me stay motivated. Easy and fun to use! Love this!

    I would recommend this to a friend