Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 13,442 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great device for tracking your activity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for a month now to track my activity levels. Great device. Now I have a method of tracking how much sleep I'm getting as well as walking, heart rates, calories burned. Love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it fine. bought the one with the heart monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    GreatBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit HR! I wish it was water proof though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some what ok. But don't expect more.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for tracking sleep, and for few weeks everything work well but after a month use only thing working well is sleep tracking. Bad thing is, 1) Heart rate monitoring shows 10 to 15 bpm less than the exercise machine which it shows same unto 2 weeks. And sometimes 74 for few minutes when running. 2)Stairs climbed is not accurate, if you want to move fast or suddenly decide to climb down it doesn't show up. It is very inaccurate from the first day. 3) " Step" I don't know, when you wake up it shows 600 to 800 steps, as far as I know, I don't walk when sleep. so it is somewhat accurate, but don't check your heart rate in trade mill, step count will stop during that time. 4) You cannot edit your exercise that's bad. Suggestion, Restart your fitbit each time you charge, error will be less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing every!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me motivated and on track to my fitness goal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arguably best fitness tracker out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software has an easy to use interface, and everything except the heart rate monitor seems accurate. The HR monitor is close for me, but it seems to vary by person. Mine's off by about 20-30bpm during hard exercise, but seems 100% accurate at rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised easy to use and motivating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fitness tool. Easy to set up and sync.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Fantastic product!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I can accurately track my calories!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great tracking device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit and the heart beat tracking is cool !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Fitbit helped my husband lose 112 pounds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, addictive. You won't stop using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient easy to sync with iPhone used daily

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Very useful specially every time I ran.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Fitbit is a real motivater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Fitbits is n the past and I love this HR charge - my only issue is the stairs count sporadically- I couldn't get it to count once and I put it on my boyfriend and he ran up the stairs and it counted 4 - I just ignore that measurement- overall I am pleased with this device

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love it so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the fitbit for about 2 months now. Its very accurate and I love the heart rate monitor as well as the sleep option. You can also set it to sync to your phone so you know who's calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit Charge HR is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love my FitBit Charge HR that I purchase from Best Buy. For the past 3 years, I have been a dedicated Jawbone Up customer but just got tired of having them fall off / losing them since they do not attach / clasp to hand. I have had my expectations exceeded w/ FitBit and recommend their product over competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for monitor physical activity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased fitbit to monitor my sleeping habits. The data is quite impressive, helping me a lot to improve all my physical activities. I connected to my friends and we set our goals for steps, walk and floors. Overall Fitbit helped me to achieve physical activity goals by constantly monitoring. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent with steps and heart monitor. Awesome .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit. It keeps me on track and going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy to use. I would recommend it to friend.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    enjoy the heart rate feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad we spent the $$ and got the one with heart rate

    I would recommend this to a friend