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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 13,172 reviews
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think that a dumb little thing that you wore on your wrist would be able to keep you motivated. I was wrong. Now I'm addicted to seeing how many steps I take each day and how many flights of stairs I ascend. The device also sends me weekly emails showing me my progress for the week. If you need a little extra help to get motivated, this device may be the answer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome investment to help with healthy goals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about purchasing this product, but after using it and connecting with others who use the product, I have no regrets! I was looking into purchasing the Surge, but I tried it on and it was too bulky for me. I already don't like wearing watches so I knew the Surge wouldn't be a fit for me, but thought I'd give it a try anyway. Wearing the HR, I LOVE IT! Sometimes I even forget it is on my wrist. It is a fun device to see your steps, calories burned, etc. especially when you have your own personal goals you want to meet. The app helps you to be motivated as well. I recommend cleaning after working out or even just after regular use. I tend to wipe mine off with the same cleanser I use to wash my face (Cetaphil - after I wash my face, I wipe off my HR) and then use a cotton ball with a little witch hazel and rinse with that as well. Also, the battery doesn't seem to last as long as advertised, so that's the only downfall. I see mine lasting about 3 days on average. My mom uses the Flex and hers lasts about a week. But other than that I have no complaints whatsoever. If you're looking for an investment to help keep your goals fun, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sleep tracker awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this tracks sleep. Even though I used to think I slept a full 8 hrs, i figured I'm a restless sleeper and awake many times at night shortening my sleep to 6.5 hrs. The device is great and only complaint is the battery life could be better. It gives me 3-5 days but the hassle of charging frequently could be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Fit bit HD charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and my self, we love them. They track sleep, steps, activity,and calories burned. I got the large size and it fits both of us, my husband is a bigger guy and I'm on the small bone side. I'm glad I got the large for both of us. It connected to my phone and computer with out any issues, which means the set p was very easy. LOVE this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product, Battery life could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Charge HR as a replacement for the Fitbit One that I lost. Getting used to wearing something on my wrist was a challenge but overall I'm please with the fit and performance of the product. I wish the battery life were better. I have to charge my Fitbit every 2-3 days as opposed to every 7-10 days with my Fitbit One,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    One of the better fitness trackers on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a long time Jawbone user (started in 2012). The first version were much better then the current versions. On several occasions I had to replace or have Jawbone replace my tracker because it either didn't charge or the wrist band would break. After the fourth replacement I gave up. I decided to make the change to Fitbit after seeing a few of the new versions. The wristband is much better and more durable then other trackers. The readout is clear and easy to use as is the bluetooth connection with my mobile device. The negatives are battery life and the app. The sleep tracker isn't nearly as good as Jawbone's and the battery life is about 3/4 of Jawbone. The weekly reporting emails are simi-usefull but not detailed enough if you are a detailed fitness tracker. The pulse tracker isn't totally accurate but does provide some insight. In the end, it's about durability over the app as I had to learn the hard way. I hope Fitbit continues to better their app and creates some firmware upgrades that better help the battery life. This is a good fitness tracker and you will be happy with it if you can find it for under $140.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Fitbit HR Charge is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a device that would monitor my heart rate throughout the day. I have a pacemaker, which I found out on last checkup was not allowing me to ramp my heart rate up with exercise. Now I know exactly what my heart rate is and how long I am in either Fat burning zone or Cardio zone. In addition the monitoring of calories has allowed me to start loosing weight .

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great product to know about your Daily Activity!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used FitBit Charge for a while and liked it a lot. Then they came up with Charge HR. This is much better, keeps you updated with live Heart Rate and also your Daily activity. The Wrist band is much like the one we have for a watch so, looks even better. Overall, very satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Great for monitoring health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Christmas from my husband with the Aria scale. I love them both so much! Its so user friendly and I have had no issues with either. I would definitely recommend this for fitness tracking! I love being able to review my day and the heartrate feature is great during exercise!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good monitor, but the battery life is a little low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent device for what it is intended to do. It has a little short of a battery life (3-5) days for me. I do wish that you could disable it's attempt at gps tracking, which I find to be pretty inaccurate. I love the heart rate monitor. It is very accurate and the advanced calorie calculations are excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She wanted one of these for Xmas, and is enjoying keeping track of her activity level and striving for daily goals. A little annoying when she is walking around the house at night to make sure she reaches 15K steps for the day, but what the hey. Seems to need a charge after 3 days or so.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Keeps you on your toes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having your pulse monitored 24/7 is a plus and the sleep tracker is great tool to know your sleep. It's not the best sleep tracker but it's better than what I had before. (which was NOTHING) great to have an app that really works Well with your Fitbit and the phone calls on your device is a little addition that actually works well.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend! Love it. Tracks steps, sleep, calories, heart rate

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great way to keep track of your activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit HR is great compared to the fitbit one and force. It has many new capabilities in addition to the heart rate monitoring. I really like the new clasp it prevents the fitbit from popping off your wrist when you move. The only negative I have is the battery seems to need to be charged more frequently. About every three days.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Best Fitness Tracker Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Fitbit Charge HR, and loved it. So I decided to get one for my mother, she loves hers too. It tracks your steps, calories, mileage, floors and heart rate. It even tracks your sleep at night to make sure you get enough sleep! Don't think about it, just buy one and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 4 out of 5 stars

    Pretty accurate and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracker does a good job with accuracy regarding stairs and steps. Not sure how accurate the hr monitor is though. Only drawback is size of wristband is very wide making it cumbersome to wear while sleeping. A bit disappointed with the instruction guide too but overall it's easy to use and fun to engage in goals with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Your silent partner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the HR. Had previously bought the charge until the band failed and lost it one day. The HR band solved that problem. Note to fit bit. Change all the bands to the HR band. This thing is a friendly reminder all day. The only negative thing I have to say it that the face scratched easily. Wish it was glass or a better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Super Duper, yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my FitBit Charge HR. It's very comfortable to wear plus I like having my steps, calories, etc. counted ... I work better with goals and having tangible numbers i can see. Honestly, I get more exercise than before because I want to beat the previous day's totals or keep my ranking high on a group I joined on the FitBit community website. Love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and helpful in tracking steps, distance, heart rate etc.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter thoroughly enjoyed this product.........

    I would recommend this to a friend