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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 13,442 reviews
  • Rated 3 out of 5 stars

    Does not last as long as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a replacement for a defective fit bit that was only 8 months old. I always buy the extended warranty - for this very reason. Hopefully this one will last longer than 8 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Best fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really helpful fitness tracker. I also like the sleep pattern tracking and ability to track my calories as well as water intake. Very intuitive and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 4 out of 5 stars

    Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Fitbit due to the style and functions. I like what it has to offer and it motivates me to get my steps in and exercise. The only downfall is the syncing doesn't always work right away. I would also like to be able to attach something to it to dress it up a bit but these sleeves are not readily available, except online. The Charge 2 style does not have the ability to add these sleeves due to the new design, but it is waterproof where the regular Charge is water-resistant. Once this one dies, I plan on getting the waterproof design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fitbit device that clipped on and I kept washing it and had to replace several times. I purchased the one to wear on my wrist and I love it. So easy to use and comfortable to wear. Syncs immediately and the phone app makes tracking everything very easy. Love love love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not entirely sure of the accuracy but it is definitely a motivator to make you move more. Although I did walk 3.5 miles on the treadmilll and it only gave me credit for 2.5 miles. Regardless I'm figuring it out and I love competing against friends in the daily challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised. I upgraded from fitbit flex. I was skeptical it would offer me much more than my flex had. But when my flex stopped working (a couple years of solid use) I gave this one a try. Surprisingly, I like the HR function more than I thought I would. Get it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Excellent Product for Sport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect with my iPhone, and so lightweight that I can't feel anything while I'm jogging. It can track my runs, heart beat, and calories burned, excellent!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His is my 4th fitness band. I've had two Jawbone, two Garmin and now the Fitbit. This is the best step tracker of the bunch but battery is not good, more bulky than the others and the sleep is not as accurate as the jawbone. Additionally, Fitbit now has you return directly to them, you cannot take back to Best Buy due to too many returns. With the insurance coating 15% of the band it did not make sense to buy the insurance. These are made for the casual fitness person, they are not made of heavy users or those in construction, they simply cannot take a pondiing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 3 out of 5 stars

    Great when it's actually working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do but I've had to replace twice. No negligence at all. Once, it just stopped completely working. 2nd time it wouldn't sync anymore. I hope this 3rd one stays alive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My FitBit owns me I don't own it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. All the challenges with friends etc...will really drive you to keep at it. Did find that the Run tracker was a little slow on the pace so not sure if the GPS is perfect with the app. So I use mapmyfitness app and it syncs right up to it just fine. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this one for my husband after he got me one for Christmas. I can't wait to see how our health improves over the next year as we make ourselves more active. The fitbit is great, the app is awesome how you can compare yourselves with friends and encourage each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Way To Care For Yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband. He's always running around, walking dog, helping at church, etc. I'm sure he is doing 3 or 4 miles a day at least. Plus logging your water intake is a definite plus. It is a great motivator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was looking for something to help me. Knit or my fitness and simply stated...AWESOME! Does everything I need and the compatibility with the FitBit App on my iPhone is awesome. Definitely a must buy for people looking to leave an active,healthy, and fun lifestyle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, battery life is decent and the call notification feature is nice. Price is comparable to other brands in that segment. Quality seems better than the Jawbone I had (where parts fell off more than once and required a full exchange).

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Can be very inconsistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has had to reset a couple of times in the first three weeks. Steps and flights are not even close or consistent. It is a fun tool to check heart rate and sleep, but doesn't do what I thought it would.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. Has all the options I need. It's easy to sync for tracking purposes. It's accurate and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this Fitbit hr and the app that supports it. It helps her track what's important to her. Other people she works with don't have the hr but love theirs too. We got the hr for the watch style buckle on it so there wouldn't be a risk of it coming off accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a lot of mixed reviews about this product. I found it incredibly easy to set up and very comfortable to wear. When I saw how few steps I was taking in a day, (desk job), it made me get up and move more. Of course it's not a medical device but it did motivate me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought his for my wife who needed a quick way to track her steps and heart rate. Works great. She loves the style, design and easy of use. Holds a charge and battery life is longer than other brands we have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch... It really caters to the wearer... It shows heart rate, amount of sleep, and also allows you to compete through fitness..

    I would recommend this to a friend