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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 13,442 reviews
  • Rated 4 out of 5 stars

    Works well with minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor issues include the air pressure sensor which requires that you do not have it too close to your skin it needs space. The other issue was the dongle did not work at all for the PC. Works well with Android Phone and Android tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fitbit for my brother-in-law as a gift since I had previously purchased one for myself and I love my fitbit. My brother-in-law also loves this tracker and we are able to connect and motivate each other by joining fun challenges that keep us going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does eveeything as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the buckle as I use my hands in various positions during the day. I like to check in during the day to see my accomplishments. The Fitbit app is very helpful for keeping track of my progress on a weekly basis. Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit bit watch is amazing. I love it. It does all that I need it to do. & tracking my sleep pattern is pretty cool. Wish it was waterproof but I manage!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy
    Cons mentioned:
    Sync

    Rated 4 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's ok. I had to replace it twice because it stoped charging. It also drags to sync with your phone. It's pretty accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HR Fitbit. It tracks your steps, sleep, heart rate, steps and calories burned. You can also do more if you synch it with your tablet or smart phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, nice colors to choose from and a nice upgrade from the Fitbit Flex. While I am not 100% sure the heart rate option is worth $50 but it is nice that it is instant while most devices require you to wait for results etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these, one for my daughter and wife. They liked them so much I got one for myself. There was an issue with my daughter's one not working. After trying a few things I emailed the company and they shipped a new one to me. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love my Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me forever to decide to get this Charge HR. Most of the reviews are positive but then they have some that complain about battery, not charging, etc. I've had mine for a couple weeks now and love it. Overall, my battery lasts 4-5 days, although one time it only lasted 2. I love that it shows me my heart rate. Such a good motivator when you see it in fat burning zone. The Bluetooth makes it so easy to sync my data. So far I am in love with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Excellent mid-level Fitbit device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a Charge since I wanted the HR monitor. Very good product; enough features for the money but not so many as to be confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me motivated to keep active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, it has so many features that I discover a new one everyday, I can see who is calling without pulling my phone out of my pocket, how many miles and steps I walk and also weekly and monthly summary of my activities and rest periods. Great device.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great product, got it for pedometer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is moving along very well with the fitbit HR. Minus a few things I don't like. Scratched the screen 1st day I had it. Went on Amazon, bought some screen protectos. Best buy did not have them. After the install, I really couldn't tell I had scratched the screen. So yeah, get yourself some protection before you start wearing the fitbit. Really like the fact you don't need to have your cell phone with you while using fitbit products. Workout & sink up later. If it was waterproof I would have gave all 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall functions of this product. Easy to use. However over time the band started to look dirty and was hard to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An easy device to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the Fitbit Charge HR. I have just one problem with it and that is the app on my phone doesn't register my sleeping habits every day. So when I go into the app to see how I slept it might be there and it might not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Charge HR works for me. I originally had the regular charge but it kept coming loose and I was afraid I would lose it (i had already lost a Jawbone) so I like the HR because it has a watch band. I just wish it came in more colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like my fitbit. Originally when I first bought it. It has pervious information from a previous user. I had to reset it. I wish it was easier to turn off as well. As for tracking information. That part work very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good activity tracker with HR monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked pretty well so far. The only element I've found disappointing is that the HR monitor does not always work during vigorous activity. If I'm sweating too much it seems to lose my HR. The app is great and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Great for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of tracking my sleep. When working out great for trying to keep my heart rate in the optimal calorie burn area.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    keeping me motivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has struggled with weight most of my life, I consider myself a beginner when it comes to fitness. Fitbit helps keep me motivated to do better--challenges with friends/family, tracking the effectiveness of my workouts, calorie counts (if I remember to put them in), etc. While these may not be the most useful tools for fit people who work out regularly, I have found them useful personally. Even just having the band on my wrist is a reminder to get up and move during my workday (I have a desk job).

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fitbit and I can't say enough great things. Love all the different ways it tracks your activity. One note is to dry the back if it gets damp from sweat. It will make it last longer. I would recommend replacement protection throught best buy, they are easy to work with and if you do break your item they do not ask questions. They just replace it....simple. Also don't be afraid to look up prices online, they are always happy to price match. Overall, if you are in the market for a tracker fitbit is the best and once you try it you will know why.

    I would recommend this to a friend