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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 13,442 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features of the HR. Most of my family have Fitbits and we all are competing with one another and staying fit at the same time. The only con for me is the floors climbed is never accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Helps to inspire workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while to review this, as I wondered if the novelty would wear off. To some extent is has, and I don't check it as often as I previously did, but largely because I'm now more aware of my activity and the expected results. Works great tracking activity duration and sleep time. It is off a bit on the # of steps I take, and I find the heart rate stops working once it gets above 120-130 during a cardio workout. May have something to do with how tightly I wear it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gross lacking with instructions and documentation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides all that's advertised but unless one is computer literate and has time to sit in front of a computer - very frustrating to get the best out of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to setup if you are not a techie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love both Fitbits I have bought from Best Buy but honestly, they are a little hard to setup. I stuck with it and was finally able to resolve issues. Once they are set, the info they track is terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son. He absolutely loves it! He is a techy and loves to monitor all the things on his Fitbit. Wears it to work.... This is the second one we have bought. Bought the first for another son. Great item Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit HR does exactly what I expected and was user friendly. Setup and daily use are intuitive and allow for ease of daily use. Only drawback is that if you are wet/sweaty during a workout the readings can be off and sporadic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stairs not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the friend aspect and it does keep me moving but you should change "stairs" to "hills". I climb 3 floors of stairs at home all the time and get no "credit". Also sleep doesn't seem accurate to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to improve fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Flex to get more immediate feedback during activities and I love it. Directions for setup when adding to an existing account could have been clearer, but worked well once I got started.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for fitness begginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use comfortable to wear and the silent alarm is great your fit bit vibrates instead of using a regular alarm and waking your spouse with the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PurchAsed this to make me accountable for my exercise! Mainly use it for heart rate as well as getting o my goal of number of steps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy at $199

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THIS FOR MY WIFE FOR X-MAS, SHE WANTED IT. I PICKED 1 UP WHEN THEY WHERE ONSALE SO I SAVED $50. THERE WAS A LITTLE ISSUE WHEN I TRIED TO EXCHANGE IT FOR A BIGGER SIZE BUT AT THE END I STILL GOT IT FOR THE ORIGINAL PRICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my flex and am very happy with it. Nice having so many features on screen instead of having to always look at the app. The hr monitor seems to work well and the watch band is much better than the flex band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good info on your 24 hour day. The only drawback is the steps. It seems to register steps with movement of your arm. Steps will never be accurate.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality, Battery life

    Rated 1 out of 5 stars

    I think I wasted my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally excited to get this but within the fist week it started peeling. There is a clear coat of something on the band that started peeling off within the first couple days. It says I have walked when I'm driving and the battery life sucks if you want to have it tack your calls. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What I was looking for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is everything I hoped it would be, it has been great to have! I would definitely recommend it to anyone looking for that added touch to their new fit lifestyle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit Bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Fitbit... I've had some issues with the wristband bubbling, so this one is a slight upgrade from my last. Good thing about Fitbit is they will replace a defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fit Bit! I had the Flex and upgraded to this. I am glad I did. Does everything I wanted it to and more. If you don't want to spend for the Surge, the HR is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Garmin Vivosmart HR first and returned it because it wasn't very attractive and the app was a bit of a mess. This is much nice nicer aesthetically and the app is easy to use. Happy and satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device on the advice of my doctor and after my wife had one. It has been a very useful tool in monitoring my activity and general health. I've found the heart rate monitoring and sleep monitoring to be excellent

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Not bad but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find this product worth the money asked for it. Steps were not accurate. I like the heart rate monitor but did not feel it was worth the price.

    No, I would not recommend this to a friend