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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 13,442 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is more than I thought it was! Great product love that I can get caller id on my wrist without having my phone in hand! It has a lot of features that I love! Keeps me active and works well with the Fitbit app!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty accurate except for number of foot steps, when driving on a gravel or rough road it continues counting the movements as footsteps. Over all I'm very pleased with my Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this fitbit! Tracks heartbeat, steps and sleep. Monitored how much time i was restless and total time of sleep each night.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The HR in Charge HR disappoints. inaccurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Charge after it stopped working. Best Buy was great accepting the return. I wanted the heart rate feature and bought the HR. It is generally off by 40 to 60 beats no matter where it is placed on your arm. (Must be worn loose and most accurate measurement is 3 finger lengths from your rist bone.) Annoying. How can your u maintain any position while working out when it is loose enough to slide 3" back on your arm? I will be returning this device and going back to the charge or seeking another alternative. The other features work well. Disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Fitbit a lot more than my older one. I like being able to use it as a watch. Every now and then the app has issues and doesn't record my exercise correctly but it works most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great way to keep track of your everyday life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the things the Fit Bit HR does, it not only keeps track of my steps but also my heart rate and sleep pattern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really please with this product. Is small enough to carry it around all day and the battery last almost three days. The app is fantastic and because you can use other apps at the same time it gives you full versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great with my walking and heartrate and keeping tap on my daily activities when I walk it tells me howmany steps itake

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the instant reading for the heart rate. The suggestion I have is sometimes the heart rate is not accurate. I have a heart monitor that I compare it with and sometimes it is off my 50 beats!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Adding the HR to the regular Fitbit was awedome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well, stylish, and easy even for me to use. Love the fact that I can compete with other users as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE my Fitbit device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The challenges that you can do with your friends are exciting. I feel this device has been great with keeping everyone accountable on their fitness goals. It has become a vital part of my day I do not leave home without it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for tracking your daily/weekly steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Fit Bit Charge HR monitors for my wife and myself. We have work week warrior challenges to track each others daily/weekly progress. I also have friendly competitions with some of my good friends. It's social media that is good for you! I would like for the battery to last longer. The box says up to 5 days without charging however everyone I know has to charge the Fit Bit every other day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bang for the buck, the only thing is the newer fitbit comes out in a few months. I prefer this smaller model myself. not super accurate with the heart rate monitor but overall good device.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    It is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my fitbit, because it keeps track of how many steps I take daily. It let me know my heart rate and a few others.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original one. It's ok. Charging is way to often. Watch is a pain to see the time. Think I might move up to an Apple Watch instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This fitbit has a lot of information to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this product. It tells much more information than I ever realized when I first bought it. I am know able to keep a more detailed fitness diary than originally planned, which helps me in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mother for Christmas. She has been nothing but amazed by it and raves about it all the time. She was shocked that it even vibrated and showed the caller ID when someone was calling her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Everything you want and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HR. Being able to track my HR is extremely important and it is far more accurate for sleep tracking than the flex.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Exactly what I needed. The best place to buy it. The service was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with a regular charge. Didn't like the band so I upgraded to the HR Specifically for the more durable band. Great product. Very addicting. Easy to use app. Battery lasts quite a while

    I would recommend this to a friend