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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 13,172 reviews
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    I'm in love!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit has change me for the better!!!!!!!!! It's very easy to use, easy to set-up and it will make you wanna do more since its on your wrist tracking everything from your steps, heart rate, calories burned and a couple of other features. The only thing I would suggest is taking it off for a while to give your wrist a break from it....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not too Shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I really like the HR. It's a huge step up from the flex that I use to have. I like the fact that it doesn't have interchangeable bands because I have friends that have the charge 2 that have lost them when bands came loose. It does everything it says it's going to do, and with relative ease of operation. My only complaint would be the battery life. It states on a full charge which only takes two hours that it will last five days. Mine has never lasted five days on a charge, even brand-new out-of-the-box. If you're using the heart rate monitor and all day sync expect more like three days.. Other than battery I would say it's a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Fitbit Flex for 2 years. The battery finally died so I planed to get a new one. Compared to Flex, My Charge HR usually requires to be charged every 3-4 days, and I have to take it off when go to shower, which makes me down. But in overall, it's a good product line so I just stick with Fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, the Fitbit is awesome. I love the sleep tracking feature as well as the goal setting for different things such as exercise and food. Seeing trends in my choices really helps me to make changes where I need to. My least favorite is that I can't use it for swimming activities, but that's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    The Motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something simple and convenient to re-kickstart the coach potato lifestyle. It has worked with 4+ miles of aggressive morning walking 6 days a week and 20+ biking miles on Saturdays. Down 11 pounds in 3 weeks and have seen resting heart rate drop by over 20%. Of course, water, fruit and diet help, too....and others have noticed the change.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Pretty awesome so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it about three weeks. I love it. Hopefully it will last longer than the jawbone up I had in the past. I love the tracking of steps and calories and heart rate. I've already increased my activity by so much since getting it. Apparently I need constant gratification of my actions. Get it, you'll love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Fitbit charge hr. I am always checking my steps, miles, calories burned, etc. I have become more aware of my physical activity and really work at beating my prior week. I haven't used any of the other types of fitness trackers so don't know how it compares but this one is really easy to use and check the stats on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Stylish and Functional Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look good, it works great. I've had no issues everything works beautifully. I can't wait for the orange colored one to be released. I use everything; steps, heart rate, calories, and floors. The part I didn't think I would use was actually a surprise " caller ID", great when your phone is in your pocket. Get one you won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great Activity/Heart Rate Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Fitbit HR tracker. My only gripe with this Fitbit is that it is NOT waterproof. I would love to be able to wear it while swimming & bathing, but it is only listed as water resistant. It seems to be very accurate and monitors a variety of activity along with number of floors climbed!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it not only keeps track of steps but also heart rate, calories, stairs & sleep. The only thing I don't like is that it can't keep track of steps if your arm isn't swinging (think pushing a shopping cart or riding a bike). Other than that, I think it's great. I charge it twice a week.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Love my fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Fitbit Charge HR as a gift. It is perfect for me. I like to walk and check my heart rate. It keeps track of steps, heart rate, miles walked and calories burned. It is also a watch, an added bonus. I highly recommend it for someone who wants to track these types of activities, but not anything else like swimming or bicycle riding.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great activity tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally wear anything on my wrist and though this would be a problem however it isn't. I love the feel and fit of my Fitbit. Fitbit makes tracking my activities fun and I really enjoy being able to see my sleep activity. I also have a blast participating in challenges with family and friends. Finally the reporting is super useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for myself and one for my husband. We both started Atkins and I thought it would be nice to have some info on how much "exercise" we were getting. We BOTH love this thing. I would recommend this to anyone who wants to know and wants a little push to do a little better than the day before !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Takes the place of a watch, but does so much more. Use the app with this to challenge friends to see who can get the most steps or most miles walked in a week. Gives a good baseline for how active you are and encourages you to get moving more. The only time I take it off is to shower, which is when I charge it too.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Really enjoying this. Makes me walk more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my spouse and I purchased bands to try to keep up competitively. Who can reach 10,000 steps first and get a "wrist buzz"? Sometimes I will be walking around in circles in the evening in the house to try to reach the goal. I like this band because it tells steps, it syncs well with my iphone, and shows lots of choices on the band, heart rate-steps for the day. Also monitors sleep, but that can only be viewed on the app. I would recommend charging while in the shower or if you have a car power source, that you recharge while in the car (you are not accumulating steps at that time anyway).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the flex and I'm so happy I did. Love that I can track my heart rate and set alarms to remind me to take medications. The app is also easy to use and a great motivator.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Useful/Takes time to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the fitbit + HR is a good tool when someone is trying to get back into the fitness world. It takes a little getting use to and making sure to keep it charged. There is a lot the fitbit can do for you; however plan to spend some time setting up the device. A food plan can be implemented, but the searching component takes some time to find the foods you've eaten, though is accurate once found. You can save common meals for easier access. The sleep monitor is by far the best part of this product and will help track your sleep patterns. If you don't have any need for the heart rate monitor or having the time display on your wrist, you can forgo this model for the one below it. It's also convenient that the band will display who's calling, especially when in a meeting and you don't want to be "that person" on their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    FitBit HR good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my FitBit and wear it everyday to check my heart rate at a moments notice. Like the Dashboard but wish i didnt have to go online to check my number. It would be nice to hold it locally on my Computer. the battery does not last the 5 days but will last a good while after it tells you the battery is low

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you are able to see the date and time on the fitbit. Also you do not have to be syncing it to your phone since the steps are also shown on the fitbit. I like that sometimes when i am excising and the phones rings I can see who is calling me without having to find my phone. The battery life depends on how much you use your fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Fitbit to monitor my steps, track exercise, and monitor sleep. It does all of that well but I find the device itself a bit uncomfortable to wear while sleeping. It's fairly bulky and often gets caught on the blanket or sheets. I'm still learning all of the features but its' a winner for sure

    I would recommend this to a friend