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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 13,442 reviews
  • Rated 5 out of 5 stars

    Fit bit for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item at a good price. I was looking to buy my wife a fit bit because she wanted one. So I went to Best Buy online and ordered one. The process was simple and I received my item when they said I would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Love the features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday workouts. Can't swim or shower in it is only drawback. Syncs easy to phone app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around. I have seen some degree of variability from similar activities and some inconsistencies in what is tracked and reported

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my boyfriend and he loves it! He especially likes the caller id feature. He has another brand with less features, but he fell in love with this on from the moment he started to use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit. I don't know why I did not have one until now. I set goals for myself and achieve them daily. I recommend this product to everyone who wants to live a better life.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to get used to sleeping with it on but I love tracking hours slept and the Fitbit motivates me to exercise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got her Fitbit over a year ago. After seeing all that it could do over the next year I finally got one. Its working great, should have got one sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as i overhead her talking about this device quite a bit so i decided to buy her one and had no clue what i was getting into with this. But she says she absolutely loves this fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit bit is awesome and easy to use. It covers everything you need on the app. Just make sure you buy the right size. I bought a large and I think I should have gotten a size smaller. It still works great. It gives you goals for the day and when you reach 10000 steps it vibrates. Love wearing during my work out and checking my heart rate. The sleep thing works pretty good except if you are still for a while like watching a movie before bed it registers like you are sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my mother. A sales rep actually helped me pick it out because I was looking for the Fit Bit Alta (newest one). I knew my mom wanted to keep track of her heart rate. So it tracks steps, heart rate and sleep...probably more but that's what it's used for. The battery life lasted at least two days compared to my Apple Watch that I have to turn off to last during my two work days. Best of all...Best Buy matches prices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fit bit for my wife and she loves it she uses it every day takes it to wherever she goes sleeps with it it takes about five days for the battery to die and about two hours to charge it back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit provides loads of information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read quite a bit about this and similar products. The sales person was very helpful. I enjoy shopping at the Washington, Utah store. I wear the Fitbit every day. It syncs up with my phone and desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Fitbit Charge for my wife earlier this year. She loved it but lost it. She was punished and then received another. By punished, I mean she received a half hearted foot rub. That'll learn her. Merica

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for tracking sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step is a bit progressive and responds to every bump it seems, playing a round of golf in golf cart will give me easily 10000 steps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4th one in a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit but I have had to return it 4 times in less than a year. The first one the band broke, the other ones either had sync issues or the time wasnt right, etc. I am very careful to not get it wet, so I'm not sure where the issue is. Seems to have issues after an update. I hope they work out the kinks and I definitely recommend extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gadget, it tracks my activity accurately. It had really helped me to get my weight loss goal achieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which brand to go with when deciding on a fitness watch. I'm very happy with the fit bit charge. Tells me everything I want to know and syncs with my phone to save data and put into spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great wearable purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for an activity band for some time now. A key feature in a wearable I was looking to purchase was a built in heart rate monitor. The only model that seemed to have it in a portable form was Garmin. Until Fitbit came out with the Charge. I've had it for a month now and it has been great. I'm now logging data in my everyday life that I never thought I would follow. It has been a great purchase for me. It has had a noticeable impact in my lifestyle changes.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks steps, heartrate, calories burned, distance walked and steps climbed. Great fitness product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this every day since I got it. It is so useful in my workout program. I use it with the Fitbit App and love all the badges you earn. It actually pushes me to do more exercises to meet my goal.

    I would recommend this to a friend