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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 13,442 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Excellent tracker for monitoring health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this version of fitbit serves as my watch, heart rate monitor, sleep monitor, nutrition tracker, among other things. It has downloadable information that my nutritionist can view at will to help me make better meal plans and exercise routines. It's like having a health coach on your wrist! I bought one for my niece so that she can challenge her friends who also have them in friendly and healthy competition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HR and sleep monitoring are great features and worth a little extra money. Works great with the iOS app and provides good stats. I would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy service is great! I bought small size and found it did not fit. Bestbuy exchanged for me without trouble at all. Really good service. Should be 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for working out, keeping up with steps and miles walked, food intake and heart rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good exercise monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep you on track with your exercise program. Negative is that it is ill fitting and takes a long time to sync. It is great to compete against friends.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Charge HR - counts steps, HR and get notifications of calls . Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit works good and I use it all the time except when I'm taking a shower. There are of course ways to improve it- it takes a really long time for my IPhone to sync the data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift for my brother yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother was extremely excited to use his new FitBit. He uses it every day. It's been nearly three weeks that he has been using it and he has already bought a FitBit for our mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs with android phone. Only gripe is the battery might last 3 days . I expected 5 days Also the lighter color shows dirt easily and what they recommend to clean it did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of the Charge HR. It really allows you to be more aware of your activities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness measuring device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for tracking walking distance and calories burned. Unless you are into running I don't think you need to buy the HR model which also monitors heart beat. Save the $25.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitness tracker and app on market - also FitBit honors their products - 1st Fitbit came apart & they sent a new one immediately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased three of the Fitbit - Charge HR Activity Tracker + Heart Rate (Large) - Black as gifts and all three LOVED them! The large screen is easy to read!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun way to track steps & HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having the step count & pulse rate available. Had minor issue when pulse rate stopped working - followed troubleshooting suggestions & worked first time.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Good tracker but buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the tracker and I also liked how I could sync with the Aria scale. Competitions with friends and family is fun. The only drawback I noticed is that after wearing almost daily the band started to come apart at the seem of where the band and display connects. Thank goodness I bought extended warranty through Best Buy! I was able to replace my unit after 11 months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool to help to stay healthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit keeps me on the road to good health. Walking is the best way to enjoy the out doors. After trying many other options for tracking my steps, fitbit is the most reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Podometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to set goals on steps taken each day. The alarm feature is great as well. Don't have to worry about waking my boyfriend up in the morning with an loud alarm clock.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an OK product, however the charge only lasts 2 days and it doesn't always capture steps made on a treadmill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great information tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitbit. It gives great data for you to plan your fitness strategy. Best Buy is a great resource for all your buying needs. With the rate match guarantee we love them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The heart rate feature is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, but wish it came in more colors. Black was the only option when I purchased it, and I would have preferred a brighter or more neutral color.

    I would recommend this to a friend