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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 13,442 reviews
  • Rated 5 out of 5 stars

    No issues, working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Holds charge for several days, connects to iPhone as expected. Only issue I had was getting it set up with my fitness tracker app, but got that resolved quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Pedometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart Rate is not accurate if your exercising reads heart while your stable. Its a good pedometer. not worth the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a couple other trackers, we've been very happy with this tracker! It's exceeded expectations and the charge lasts pretty long. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for tracking exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, like that it knows when you are on a treadmill or elliptical machine. Tracks exercise well. Also like the caller ID feature when someone calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great concept but there are still issues with getting accurate readings. There are no good instructions on how to set it up for the individual person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love fit bit & it holds me accountable. I like the fact that I can invite my friends/Family. The best feature is calls come across my fit bit without me having to look at phone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking
    Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Accurate, but falling apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Charge HR in January and have worn it everyday since. I have checked my heart rate via other methods and the Fitbit is usually within about 5 bpm or so. If I am walking while carrying something in my hand (so my arm isn't swinging freely), the Fitbit still counts the steps I am taking. The app provides some interesting insights beyond just tracking steps, heart rate, and approximate calories. However, like many other users reviews I have come across, just about 6 months in, the band is beginning to "bubble" and separate from the display.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Stellar Fitness Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suited my purposes of a versatile fitness band that had some upgraded tech. I can get my calendar reminders or texts directly to the screen which is convenient and it syncs well to track my fitness activity during work outs. The fact I can replace the band was a great improvement as my original charge HR band quality was horrible. The new bands also allow it to be matched to outfits etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it keeps track of my stem, who many set of stairs I have went up, and even my sleeping habits. It's a great product. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the lock strap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old fitbit and it kept popping off. This new one is awesome cause it has a lock strap like a watch. way more comfortable and secure. nice job fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate in every way fun seeing how you sleep, and the distance you travelled threw the day:-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family now has a FitBit. Use the app to involve family and friends to weekly or daily challenges. HR monitor lets me know is I'm resting, burning fat, cardio or peak rate!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great Fitbit for anyone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Fitbit to track my steps and to track my sleeping patterns...I settled on the charge hr and I'm really glad I purchased it! The only issue I have is trying to get it to fit on my wrist right. It's either too tight or too loose and I've not been able to find a happy medium. Right below my wrist bone is really sore from it and I I believe it's from when I sleep! I think anyone would be happy with this Fitbit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Fitbit Flex to the Fitbit Charge HR, and I really love it. It has kept me on point with my goals, and continues to keep me focused on my Weight and exercise goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Step tracking

    Rated 5 out of 5 stars

    great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to use it has become part of my body and forces you walk more an more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is great for tracking your exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy a lot of walking so it's nice to see how far I've walked. It's also nice to be able to see a history of all the exercise I've done. I use this with my iPhone. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Isn't accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wearing it for 2 days. It's telling me that I've been up 29 stairs... But I haven't been up any stairs. While driving is when I got this update... So don't know how that happened. But even the steps are sketchy. It's not very good for a $150 piece of equipment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Need to improve look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this but returned because of the look. I didn't like that it was so sporty looking want something that look more causal looking to wear 24-7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a beginner to the health and fitness world I bought this for myself to get an idea of how many steps I take in a day, and also to understand training zones and heart rate etc. It didnt come with any instructions which was very frustrating. All directions are online. I had to figure that out on my own. It would have been nice to have a booklet. Heart rate custom settings are a bit confusing, Im still not sure I'm doing that right. Count is off unless you set it to you personal stride, wrist settings and custom settings , again something I had to find and figure out how to do online. Thank you Google!! I love the sleep monitor. It helped me know the quality of sleep I was getting and have adjusted my lifestyle to improve it. I like that is has a vibrating alarm and not a loud noisy one.I set alarms for my work brakes so I wont miss them & I know to get up and walk! Cant delete or adjust much app wont let you. Like if you enter something and need to adjust you have to log on online and some things online still cant be adjusted. You should have more control through the app. Stair counts, or water diary for example cant be adjusted to be accurate only online not on app. If I forget to log a previous work out/walk with out exact information you may not know like exact pace, and distance you cant log it manually. Still learning everything about my fitbit and it is a bit confusing. Over all I do love what I understand about it and it does help me stay in my heart rate zones I want to be in (I think?) and stay motivated on my weight loss and overall health.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but had problems with the set up to my Apple phone. Called customer service, wasn't much help! Also have the fit bit scale works awesome also!

    I would recommend this to a friend