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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 13,442 reviews
  • Rated 5 out of 5 stars

    Blue FitBit for Hubby, Purple for Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to start our exercise program together. You have to have a smart phone to take full advantage of reviewing your data on the FitBit app. Awesome tool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit Bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should needs better directions takes a day or two to figure out all the functions. Best Buy offers good support. will answer and show you how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product as it doing what is supposed to do. The only thing I don't really like is display protection which can be easily scratched.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To technically advanced for my parents...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my "older" parents. Unfortunately, they found them to be to complicated to use since they are savvy with computers and technology. Feeling overwhelmed when talking with Geek Squad, they decided at the end to just to return them since unopened. If buying as a gift, just make sure the recipient is comfortable with technology. If buying for me, I would recommend as this is an awesome device for those who can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for my routine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on a sale and it's pretty nice. I wanted something to primarily track my activity while at school, walking and what not, and it does just that. I don't participate in the online stuff that fitbit has created but plan to get more involved down the line. Overall happy with the purchase - simple and battery lasts, as long as you don't have the heart rate monitor on the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent fitness tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is a complete tool. All of your tracking needs are available to you in one location. It also provides you information you couldn't easily calculate on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my wife to track fitness progress for her work related insurance and she will not go anywhere without it - it is light and non-assuming - works to a T!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Good Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned it now for a couple months. It's worked well. I use mostly for running and tracking my exercise/run, and heart rate. The fitbit dashboard has a lot of info available as well. (I use with an Android - Galaxy 6 Edgeh.) It was on sale when i purchased because it was just before the redesigned model came out. Feature-wise and performance-wise i am happy with it and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my second Samsung HD TV. Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung HD TV has a great picture at a great price. I had the Geek Squad calibrate the picture and I get compliments from friends and family on the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Really like connection to iPhone. Can leave my phone in silent without missing a call thanks to Fitbit. Now what to do with my real nice Citizen watch?

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Step count is pretty accurate Pulse and sleep are an added bonus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife. She is very happy with it. Works just how it is described in the description and reviews Likes the color choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful and informative and encourages me to push on. I suggested it for my daughter and granddaughter and they also purchased one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, absolutely worth the money. The step goal has definitely helped encourage more activity in a day, and the sleep data is interesting as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best FitBit yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This FitBit is a huge improvement over previous models. Combined with the app's ability to support multiple FitBit's on a single account it has been a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is great. Monior you steps, heart rate and sleep pattern.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    2nd time buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great, but it did stop holding a charge after about 6 months. Luckily we purchased the warranty and we were able to replace it without any issues. We simply purchased a new warranty to extend the life of it another year. The Fitbit works well, but sometimes the heart rate light can be distracting at night if you are a light sleeper

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    Features Updated - Quality Not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of the Fitbit Charge HR - unfortunately mine broke because I "sweated on it" I thought these were waterproof, not resistant. I think fitbit is a good innovative company. I just don't think they have worked out the bugs on this product. They are sending me a new one. But every product I have bought it seems they need to send me a second one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Useful and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband the Fitbit Charge HR as he has liked the tiny Zip Bit, but found that it was limited and also regularly worked its way off his belt and gone. He has really been intrigued with the variety of reports offered on the HR, especially the all new look at his sleep patterns. Clearly, he was having too much fun, so I got me one, too.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good Solid Product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tracker and the app, I purchased this particular model because I wanted the heart rate tracker. It is missing a few of the nice features of the newer Alta that my wife purchased at the same time (Text Message Relay, Chatter) even though those are available in the app. I hope they update this form-factor device to include those software features.

    I would recommend this to a friend