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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 13,442 reviews
  • Rated 5 out of 5 stars

    Awesome "toy" to inspire fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband who has been obsessed with it since he got it. The friend challenges make him work harder to stay in shape. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great except for size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, but need larger size, found out that only can get larger size from manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I thought it was going to itch me after a while but it did not. That was a A++. Works great with the iPhone. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fitness motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my family now has a Fitbit. We enjoy the daily and weekly challenges. I like the latch on the band a lot more than the Fitbit charge.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great watch/app to track your workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for tracking your steps, sleep, and heart rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits the bill for training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased Apple Watch thinking it would be what I needed to get fit, wrong! I found the the Fitbit to be more robust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for any runner!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, easy to use, keeps track of everything and looks cool.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life 12 hrs max if you use the Heart rate function. Not 4-5 days as advertised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool to help you stay focused and motivated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a personal way of connecting and focusing each day on your activity while maintaining a careful watch on maximum heart rate recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Motivation to get active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought the Charge HR and we both love it! I was wasting away, lazy, just dying... until I got the Fitbit. It's motivation to get active. It tracks exercise like walking and elipictal workouts automatically. It tracks heart rate too. It's great to see all the stats and motivates me to continue; challenge myself. Get the Charge HR and change your life!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Failed after 2 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my fitbit force, and when I heard that I could send it back for a refund and get a charge hr for 10 dollars difference I was in. Waited patiently for the check from fitbit and I bought this the day it arrived. Two days later it died. No warning, no abuse, no water, it just died. The battery life was a joke, I charged it full and after the first day it needed charging again, that might have been part of the problem, but the more I read the support forums the more I think this model is problematic. I have gotten a refund, but not sure what i want to do now, risk another failure or go with another product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my wife as a gift, and she loves it! It performs exactly as expected, and all of the features of the product and the app are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great at what it tracks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested several other devices and while they had more functionality, the Charge HR is superior at tracking its data points over the competitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my Fitbit - only negative is that it does not accurately track my sleep. According to it I went 5 days on less than 1 hour of sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally something that performs like it is supposed to. Works so well we now have two in the house!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't as good as we hoped...returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't comfortable for my husband and just wasn't worth the price so we returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit was a gift and she loved it! It was just what she wanted. She has used it constantly and said it has great features and is attractive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new fitbit is awesome!! I got the warranty and I feel safe knowing Best Buy will take care of me if something should happen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to track her workouts. The device works very well. The battery life is strong. We have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great Source of daily activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is great! I never knew how many steps I was actually taking in a day until this. It is also great for letting you know the distance you have walked throughout the day and anytime you are out for a run/walk. I also love the silent alarm feature. It is great for mornings when my wife is home so I do not wake her with my alarm when I get up for work.

    I would recommend this to a friend