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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 13,442 reviews
  • Rated 5 out of 5 stars

    Bought for girlfriend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the smaller version but was to small. Bestbuy did a easy swap for the larger device and it has worked great since day one. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great motivator device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, but wish it was a little thinner, sleeker for female wear. Also wish device would tie in with "FatSecret' app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not even in the same league as the Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price point you can't go wrong! Does everything I want and does it well. I liked it so much I bought one for my wife.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it lots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike is the sleep mode.I need to go to my phone in order to view my sleep patterns. I find it confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Fitbit is a great product especially the app but sometimes the heart rear minister fails to work and if it was water proof

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Love to be able to count my steps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have increased my steps and love being able to see my heart rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this tracker. She wears it all the time and uses it to track her exercise - walking, running, Zumba, etc. She's very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love challenging my friends. I also purchased the Aria scale it keep my weight on my app so I can review good or bad days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this when I first got it! However, just under 3 months later, the button on the side of it malfunctioned. I pressed it to see how many steps I'd gotten in that morning at work, and when I pressed it in, it fell "into" the watch!? I cannot find it; the fitbit still works, but I can't view the info on the actual device. I am very careful with my electronics; this most definitely should not have happened. My husband felt badly and bought me another one at another store. We're taking this one tomorrow back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy my Fitbit tracker. Keeps me active.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Fitbit Charge HR very much. Particularly addition of the buckle which prevents it from falling of and getting lost like my previous Fitbit..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the watch activity all in one band . I would like it if the clip at the end of the band didn't slide during the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fitbit! I am able to track all of my exercises while also connecting it to my fitness pal to log my food and calorie intake!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great activity tracker with the added benefit of a watch clasp so it doesn't fall off like other models. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fitbit is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit surge is a great product. This replaced by previous cheaper version and it works great. I hope it holds up better than the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrist Fit Bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new fit bit. I used to have the smaller fit-bit however I lost two so decided to buy the wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for wife after I purchased a Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up to PC. Charge purchase programmed to Galaxy 4 with no problem. Programming HR to Galaxy 4 was a struggle. Works simple with I phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this fitbit has helped me be aware what I'm doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek squad helped set it up and that was very important to me. fitbit is helping me keep track of my steps and sleep patterns. Also my daughter and son-in-law and I are helping each other by talking and comparing each others' steps. The only reason I only gave 4 stars is all me....I'm not very computer literate.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Great for tracking your activity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it tracks steps, heart rate, and stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Charge HR works better than I expected. I'm glad I bought it. However, Best Buy should have someone on site experienced in its operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, except pulse readings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FIT Charge HR works great in all modes except for pulse. I find it extremely difficult to get an accurate pulse reading.

    I would recommend this to a friend