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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 13,442 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last five days like it's supposed to. Heartbeat is not very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of Fitbit Charge HRs for my fiancees parents and they love it! To make it a even better gift, pick up the Fitbit Aria scale too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to track exercise and ensure cardio level is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the internet connection. Able to see daily status and weekly status. As a walker there is evan a walking group to join and compare against.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind setting up on your phone, you will like this product. Glad that some features you can see on the Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE WERE A GIFT FOR MY DAUGHTER AND GRANDSON. THEY HAVE REPORTED THAT THE FITBITS ARE WONDERFUL AND DO EXACTLY AS THEY ARE ADVERTISED TO DO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a xmas gift for my dad so he hasn't used this but my doctor has one and absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough this as a Christmas gift, they ended up loving it. Originally just wanted a step counter and they are now using almost all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchase the fitbit and a week later my wife went and purchase one. we love the fitbit, one of our favorite things is the challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what i ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this for Christmas and I ordered it through Best Buy. I received exactly what I ordered and was happy with the transaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the sleep tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have only had my Fitbit HR for a couple weeks, I like seeing my sleep activity as well as seeing my heart rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit has motivated me to get up and move. There are a few glitches with the app still but I really enjoy this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the charge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried both the flex and the charge and in my opinion it is well worth the extra 50 dollars to get the charge model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it calculated my workouts better. The miles I walk on my treadmill doesn't match the mileage my fitbit says I went.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Proud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motivational tool. Steps are accurate and I love the sleep monitoring calculation. The app is awesome for giving you different challenges to meet and lets you either step it up or bring it down in areas. I try to wear it as often as possible. Battery seems to last me about 3 days give or take (depending on how often I'm checking and syncing into it).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one the battery wouldn't last 24 hours. Would give false readings also. Ex-saying I had walked 300+ steps and I was laying in bed and the fitbit was on the dresser. The replacement works just fine except the stair counting is not accurate. I've tried to swing my arms more to get an accurate reading. Not sure what the trick is tho. Overall I guess it makes me aware of how far I have walked.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Excellent Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid FitBit user and have started at the Flex and now I'm at the Charge Hr 2. I absolutely love them! I believe the tracker is very accurate. The app that goes along with it is what sells for me It gives you detailed instructions, and the challenges you can do with friends are great! You won't regret this buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after weeks of searching for the right band. I like the simplicity of the display, the battery lasts long enough to not have to worry about it, I get emails from the app when I need to recharge. Due to my job I wear it up on my arm closer to my elbow and it works there as well as on my wrist. I absolutely love it and recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, it keeps accurate information and it fits perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Now More accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a prior version, it seems to be with improved hardware and with a newer software updates, I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but could be better at activity calorie burn, if worn all day then do an aerobic activity later in the day. It just adds all together.

    I would recommend this to a friend