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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 13,172 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love my FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing! I've been using this for 3-4 months now. It definitely makes me more aware of my activity level and the alarm feature is the only thing that wakes me up in the morning! I also like the challenge feature. I'm in challenges every week and they are fun! It says the battery lasts up to 5 days but not out of the box. I was having to change mine every other day. I shut off auto sync, heartrate monitor and the clock coming on when you raised your wrist and the battery lasts about 3 days now. With alarms on its less but still better than every other day. The only negative I have about my FitBit is that it take so long to sync when I open the app, but that also has to do with not having auto sync on. All in all I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall really happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been even happier with my purchase than I expected to be. I have found it very motivational and easy to use. The battery life is less than was stated from my experience with it so far but still very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR! This has definitely helped increase my activities each day. The app is very easy to use. Since I know others with Fitbit products the challenges have also been entertaining and rewarding!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Comfortable and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker was purchased mainly for exercise support. I then began to wear this to work on my non-watch hand for kicks and giggles. There is a set of stairs at my work which I must climb to reach my desk. The stair tracker amuses me and can accurately track how many times I go up these stairs. I even try to not move my arm and yet it will still accurately pick up the count when I reach the top. The hear rate monitor works well during exercise but can be a bit moody if you are trying to track it continuously throughout the day. The battery life also lasts quite long, unless you have the background sync enabled. So far so good with this. It is a fun tool to keep you motivated.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love this watch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch for my girlfriend and she absolutely loves it! The battery lasts for almost the entire week and only takes about a half hour to 45 minutes to fully charge and you're back at it all over again. The amount of features on this thing is just great. It can track your sleeping pattern, you can log your weight, food, etc. Gives you a report at the end of each week to see how you did. Oh I'm just naming very few. There's loads more. Only thing to advise people is to not wear it too tight or it will not pick up your steps. I love it so much I got myself one too. But I'm a lot more high tech than she is, so I fancied myself with the FitBit Surge instead. Same great features but you get notifications of phone calls and texts and stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Nice Fitness Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heart rate monitor is nice. The band also includes a clock and the ability to track your steps and other details. Fitbit app works on your phone with Bluetooth or with your PC using the included USB adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love all the features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks exercise, heart rate and sleep patterns. Also love that it shows me when someone is calling my phone. You can just look at the fitbit and see who is calling before digging out your phone. Awesome device!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 4 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fit Bit tracker. I bought it because of the watch like clasp. It works great but needs to be charged more often than the Charge. I also wish it could be worn in the water

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my fitbit Charge HR. For the level of fitness monitoring that I wanted this is perfect. The one thing I have not been impressed with the battery life, they say it should last 5 days under normal use. I typically have to charge mine every 3 days - maybe I am checking the status too frequently though. The positive thing is that it charges completely within 2 hours so it's not too much of a hassle to recharge. I've just been plugging it up in the evenings when I'm not as active. The features have worked very well for me and seeing the numbers on my wrist or through the app on my phone have kept me motivated to keep increasing my level of daily activity. Overall, this has been a great product for me and I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the convenience of the heart rate monitor on the wrist as opposed to a separate wearable piece like the competition is what sets this apart. Great battery life and very accurate with steps, distance, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent fitness aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is an excellent device to help you monitor and be aware of a number of the key aspects of your fitness. The heart rate monitoring has been very helpful in keeping my exercise in the appropriate range for my age and fitness level. The calorie in and out counting has been very helpful for me in regulating my eating so that I can keep the input and output balanced. I have lost at least a pound a week since beginning to use the Fitbit.It has really opened my eyes to the places where I have needed to curb my eating or increase my exercise and it has helped me to do both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Easy to use activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Fitbit Charge for a month now. Have found it very easy to use. It has motivated me to reach my activity goal everyday. Love that I can also track my calorie intake along with my sleep habits.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR provides the right tools to keep you motivated to walk. Setting the goal higher and higher each week, letting you see sleep patterns, and giving you medals will help you walk off extra calories.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this fitbit because it fits right and is proportionate with my wrist. The surge is very Large. I only wish they offered a size medium. Love seeing my sleep patterns, also how it uploads to my FitnessPal

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Excellent tracker, perfect for checking HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable tracker, does well with heart rate and steps. Still does not match up with what treadmill or elliptical say distance wise but this was true with fitbit flex as well. Overall I really enjoy this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit Charge HR!! It helps to keep me encouraged to continue to move and to strive to get my 10,000 steps in each day. I don't always manage to get to 10,000 steps but I try. I also like to see how many times I am going up the stairs each day. I use my Fitbit to log my food intake as well, and it certainly keeps you accountable providing you log everything you eat. I would highly recommend this product!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great for heart patients!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had a heart attack and was going to Cardiac Rehab. He had to monitor his heart rate during exercise and this was a great tool to do that, monitor his weight and steps. It also monitors his sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate

    Rated 4 out of 5 stars

    So far very accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for two good reasons one was to keep track of my heart rate and how many stairs I cry because I do a lot of climbing up and down stairs at work and it's been very accurate

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking

    Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new fitbit hr it is easier to put on doesn't fall off and love the automatic sleep function... No problems found so far and seems to be very accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying fitness feedback!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit app seems easy to use & there are helpful articles on how to use it. Still seeing all it can do. This is motivating me to exercise & find more ways to get in extra steps.

    I would recommend this to a friend