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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 13,172 reviews
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR I wear it everyday. I've only had it about a month or so and I use it at work and at the gym to keep an eye on my heart rate. I work 12 hour shifts and i wear it to bed with only about maybe 2 hours of charge time a day and i never have a problem batterywise. The only two things i wish it had the other sportwatches have is putting a text through when it's scynced to my phone and the whole vibrating and I'm too inavtive. (maybe it has similar features and I just didn't find them yet) It's the first watch I've tried but i think the heart rate feature works very well because i donate plasma on a weekly basis and its useally very close.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous health and fitness tool. Able to track heart rate, caloric intake and expenditure and replaces wristwatch. Has helped me lose 12 lbs in a month! User friendly and comfortable to wear. App is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Awesome Fitbit to get you healthy in shape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit because it helps me get into shape and I am able to do challenges with other Fitbit friends etc. It helps you keep track of your steps, stairs, calories, etc and even monitors your heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Fun tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to use with the right equipment. Did not realize my old phone would not work with the Fitbit. Fun to track heart rate and see how many calories you are reading expending with erercise

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sleep pattern details and heart rate is great, battery life could be much better, it claims to last 7 days, but I only get 4 at best!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    best fitness tracker in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is easily the best fitness tracker in the market today. it has both hr and sleep tracker and it looks very nice of the hand. if you are a fitness junkie then this is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Easy to use product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FitBit Charge HR is easy to set up and sync with a smartphone. It shows the time and various information related to your daily activity. The heart rate monitor is more accurate than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great fitbit for that health nut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great it tracks my steps, my heart rate, stairs i climb, total distance I have walked a day, also the app has a place to log your food intake and compare to your calories burned and much more.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great product. It track down my sleep and my calories to burn, and my exercise and the most important is my heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Like it, but sometimes it doesn't sync right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for tracking my heart rate during workouts and tracking my sleep hours. It is hard to stay within 20 meters of my tablet so they data syncs and I can see it on my graph.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mixed feelings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the surface, the idea and execution is great. The band fits comfortably, the activity tracking works good to great and the software is easy to use. With time though you begin to see the wrinkles... First off, battery life isn't what it says it is. With just about everything turned off you may get the advertised battery life but if you sync it regularly and use the heart rate functionality you will get 1-2 days at most. My biggest gripe though is the heart rate functionality itself. While doing light to somewhat moderate exercise it is fairly accurate. When I go for anything more strenuous than that it is nowhere close. I've read all the advice regarding accuracy, I wear it higher on my arm, not too tight and I keep it clean. At times it won't read anything, other times it's completely off. I do circuit training, and it's not uncommon for my heart rate to stay over 150+ during my cycles, and during these workouts my Fitbit will have me at 85-90 throughout the duration. When doing yoga it seems to be more accurate, but it is prone to losing my heart rate and being off as Well. Considering the heart rate monitoring is the draw of this model it really should be much better than it is. Also all setting are done through smartphone app. Want to turn off heart rate monitoring? Open the app. Turn on Auto sync? Open the app. Syncing to s not super quick either. The ability to turn on and off basic functions should be able to be done on the band itself. If the HR monitoring was better I would strongly recommend. Until then, I'm 50/50

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to set up and start using. The heart rate tracker and sleep monitor were the most important features for me. The Fitbit app made tracking my exercise activities fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great if you're wanting to get in shape.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to get myself motivated to work out everyday. Fitbit is a great motivator. It gives me helpful information about my progress, how I'm improving and even helps with my sleep. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to monitor my heart rate at rest and exercising. I am quite pleased at all that it can do besides monitoring my heart rate. The downloadable app is the bomb. I input my water and food intake. The app shows me how many calories I expended to the calories I intake. This is great for losing weight. I would give it 5 stars but the rubber band slips down my arm from my perspiration when I work out. The only thing I would add to the HR charge is for it to notify me when my heart rate gets too high or too low when exercising. I try to keep my heart rate in the fat burning zone and want to know when I go out of the zone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Still great, but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I think this is a great tracker. I love the heart rate feature because it helps me to maintain my target heart rate while exercising. I know if I need to step it up, or back off a little when exercising, which is great. I think it is worth paying the extra for this feature. I have noticed that when I am carrying my one year old or pushing a stroller/grocery cart, it does not count steps accurately, which is kind of a bummer, because I do this a lot throughout the day. Overall it's a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great for the diligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to track my calories out as well as in. This feature keeps me on track, and made me so much more aware of what my nutritional needs are. The app is super easy to use on my iPhone. The heart rate monitor is the reason why I chose this product over others. I do not always keep the blue tooth on my phone one to receive messages from my phone. I have a medium frame, and the large size fits my wrist well. I love that it is rechargeable instead of having to replace batteries for my other heart rate monitor. You do have to keep up with it to get maximum benefit. I do not like that the design is limited and does not come in cute colors or patterns. Also, the stair tracking is not always accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate

    Rated 5 out of 5 stars

    Great and accurate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! It's very accurate, obviously it's not perfect but none of them are. The heart rate monitor allows you to better calculate how many calories you are burning too. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    I absolutely love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Fitbit for Christmas and I simply love it. I honestly considered returning it at first because I didn't realize its potential to change my habits! First, I became aware of how little sleep I get. I knew I had poor sleep habits but it is undeniable when it is in black and white. Second thing I love is that I am conscious of how little or how much I walk. On days I haven't gotten in my 10k steps at work I make sure to get them in at home. I also joined my son and daughter and a few friends online and we compete for the number of steps we get daily! I would say the Fitbit has helped me become more aware of my activity level or lack there of which had an overall health benefit for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Not quite perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I each bought one of these. I sit at my job all day, and I really wanted to have a better idea how many steps I've taken. My husband was more interested in his amount of sleep since he doesn't sleep well at all. If you use the app, it is very good at showing your sleep/awake times. It is not at all accurate at my step count. I know this because I can be sitting at a table cutting bread for sandwiches , and it will log that I took 1200 steps!! This is a constant issue for me. I know that I don't walk as many steps as it says . I really wish that there was a way to get a more accurate count. Other than that, we love them!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall Good, but Charging can be a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit HR now for a little over 4 months. I mainly use it for tracking steps, stairs climbed, sleep, and blood pressure. I like knowing how long I spent in the Cardio Zone each day. **My main concern is the charging port/cable. I have noticed that the only place I can charge it is a USB 3 port on my computer. It will charge on my USB hub, but it doesn't stay charged as long as when I use my computer. Also, the cable I plug into the back of my Fitbit for charging is already having issues. It's not staying in the back of the Fitbit as well, and I sometimes have to jiggle it to get it to register that it's charging.

    I would recommend this to a friend