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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 13,442 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great activity tracker. Tracks your heart rate, sleep and steps very accurately. I just wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keeps Me In Check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the HR Charge and I like the functionality better than the flex. I can check my steps instantly on the tracker rather than having to open the app on my phone or log onto the computer. I still don't understand the steps mode, even after going up a few flights of stairs it doesn't track them. Also, the battery doesn't last as long as the flex, I use to charge the flex every 7 days and the HR needs to be charged every 5. I guess because it has more capabilities and functions than the flex. One thing I thought was fun about the flex was being able to interchange the bands whereas the tracker for the HR is attached to the band. So, buy the color you like because you're stuck with it. One last thing, I was a size small on the flex but a large for the HR, so make sure you measure your wrist and find out which size band best fits your wrist especially if you fall in between the small - large range. It'll save you a trip to the store for the exchange, as I had to. Overall, I really like this tracker, it keeps me in line on how active or inactive I am throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Best way to gage steps and hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit hr is better tha expected. It has all the bells and whistles. It's easy to read while wearing and when hooked to computer allows u to see it all in spreadsheet like setup. U can even print out the results. A plus is if worn to bed it gives hours of sleep and the ability to make the Fitbit less sensitive for more accurate readings at night if ur a restless sleeper. So happy with Fitbit hr we got one for everyone in family. Fun to have friendly competition of who gets most steps!!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life, Water resistance

    Rated 5 out of 5 stars

    Love, love, love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the the Charge Hr from a One because I really wanted the heart rate monitor functionality. Obviously the charge is not as discreet, but I love the color it works great. Definitely worth the price, and as a bonus it monitors my sleep automatically :). Really gives you a clear picture as to what's going on. I would say the only drawbacks are the fact that it's not waterproof and it needs to be charged every 4-5 days, although it does charge quickly. Again, I would definitely buy this device again!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Life isn't great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th fitbit HR. 3 from Best Buy and then I called Fitbit directly. I couldn't get the charge to last past 2 days. Manufacturer summized that the shipment was bad and sent me a replacement directly. Now I make it 5 days. Love being able to track my sleep patterns and steps, water, weight, etc. I don't use the notifications because it totally depletes the battery and the app needs some more tweaks for compatibility with the LG G4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    excellent tracker for general health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device and the app are easy to use. I have been tracking steps, heart rate, and calories (in and out) without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR is incredibly easy to setup and fits nicely on my wrist. Overall I love the product and all of its features. I took away one star because the box claims a battery life of 5 days but I average about 4 days per charge. If you have a windows phone this is probably your best bet for a wearable that interacts nicely with your WP besides the MS band.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had bought the small because I have smaller wrists but I took it back and got the large so it could freely move a little on my wrist and so the HR scanner could get a better read. Overall it works great and is very easy to set up and use. It is interesting to watch how much you are stepping, burning, and sleeping even if you aren't buying this as an exercise/weight loss helper. I recommend this product to most everyone who wants a watch as well as a cool tracker for your activity!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously purchased a jawbone from BB but hated the need to wear it along with my watch. Received one of these as a Christmas gift and immediately fell in love with it. Truly motivates me to get my steps in as well as tracks sleeps, heart rate, steps, and probably many other things I have yet to discover. My friends and I keep each other motivated through the challenges. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Comfortable and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit gives good info about how much sleep I'm getting, how many steps, heart rate, etc. Easy to charge. Fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome addition to Fitbit choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the One, the Force, the Flex, and now the Charge HR. I loved the Force because it doubled as a watch. After losing my Force, I switched to the flex which did well, but I really missed the watch functionality and knowing precisely where I was with my goals without having to sync. I've had my Charge HR a few weeks now and I love it. I have the watch functionality and seeing my goals. I have the stair option again and new is the heart rate which I wasn't sure I'd use but glad I did get it. It's been interesting to see where my current stats are and how they are improving. I miss the battery life of the flex, but the charge hr has a lot more functionality and still decent battery life. For me the benefit of a fitbit is accountability to myself for what I am doing. Numbers don't lie. I also enjoy the challenges and encouragement from my friends who have fitbits. I recommend if you are not a runner to make sure you get some fellow walkers friended!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Tons of great data, battery could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step count is a motivator, the calorie count tells you how active you are, you can compare yourself to others with fitbit account, I love the heart rate monitor and the sleep detector is a bonus. The entry of daily food intake is key to helping you watch your weight or lose it. Would recommend. My only complaint is I'd like it if it were showerproof and if the battery lasted a little longer. But I am otherwise very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 4 out of 5 stars

    I love my Fitbit Charge HR!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR. I have had it for just over a month now and It has really helped me improve my lifestyle. I've never owned another Fitbit, or similar product before. I use the Fitbit app with my iPhone (the app is free), and it works like a charm. It really drew my attention to how inactive I was previously. I like it because it helps my track my exercise and activity, as well as my sleep activity. You can also track what you eat/calorie intake as well. It has really helped me become healthier over the past month by allowing me to track my activity and then go and set individual goals. I really like it, and I would highly recommend it. My only complaints, if you want to call them that, are the battery life isn't great, and it's not waterproof. Fitbit says you should get about 5 days on a full charge depending on your activity level, but I'm getting more like 3-4 days before I need to recharge it. The unit itself is water resistant, but not waterproof. I haven't had any issues with it, but it would be nice if it was fully waterproof. Even with these 2 minor issues, I think it is a great product, and I would highly recommend the Fitbit Charge HR to anyone wanting to live a healthier lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two Jawbones and didn't believe the Fitbit would be any better. The Fitbit Charge HR is comfortable to wear and does a great job monitoring sleep, heartbeats and steps. I found the caller id works perfectly with my Iphone. The Iphone app is easy to use. Only good things to say about the Fitbit Charge HR.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life, Sync

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a fitness watch that tracked my heart rate. It seems to be working quite nicely. In the three weeks I've had it I've been keeping my runs within my target rate and I've lost 12lbs. If I had any negative things to point out it would be that it takes a while to sync with the phone app. And the battery life seems short. It usually lasts 2-3 days. But that might not be too bad. I don't have much to compare it to.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 4 out of 5 stars

    Great Product - So So Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 90+ days in using the HR Charge. The Good: It does everything as promised. The software updates are frequent and get better each time. The app for the iPhone is fantastic and makes for tracking food and goals a snap. Heart Rate and Sleep monitoring seem to work very well. Flexibility to modify the screen is a real plus. Room to Improve: Battery life last about 4 days. I wish that it was water proof...even 10 feet would be great for swimming. Having to remove to take a shower is kind of a pain. I do find that when walking on my TreadClimber that the steps seem to be a bit inconsistent from day to day but not by much. Bought one for my wife a few weeks after my purchase...we compare daily who has more steps...she wins most days...just bought one for my mom for Christmas...highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice features but battery life not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the product. It has all the tracking I wanted - especially the heart rate monitor - in a nice small package that doesn't get in the way. Once you have the settings dialed in it's very accurate. I don't use the sleep tracker so can't comment on that. I have it set to stay synced all the time so I get 2 days before I need to charge the battery which isn't great but I can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate, Step tracking

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge HR has everything I need. I especially like the heart rate monitor which doesn't need an additional accessory. Tracking of steps and stairs climbed as well as workout activity is mainly what I use it for. It's more robust than other activity trackers I have looked at and the mobile app has features above and beyond most of the other name brands. I found this one to be more accurate with counts and distance than others as well.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great motivator for any fitness level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I bought the Charge HR over the Charge because of the heart rate monitor and the $20 extra have been worth it. I am a Fitbit Fan. This tool helps keep me motivated and gives me a pretty precise estimate as to where I'm at in my fitness goals for the day, for the week, for the month. Using both the dashboard online and my Fitbit Android app, I have a wealth of information at my fingertips. Not only does I count steps, keep track of my heart rate, and sleep (which is eerily accurate), but I can manually log my input and output for the day, including water. And the information is all neatly presented. All goals are adjustable and overall, it's just fun. I'm addicted to watching my bar go from yellow, to orange, to green! I have recently started following my friends and that's just an extra way to keep motivated. The only thing I wish I could log with my Fitbit stats are BG important numbers. My Charge HR's charge last 5-6 days and I usually charge it when I'm in the shower so I don't lose too many steps.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It Owns ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of memes going around about how people worry about if their steps really count if they aren't wearing their FitBit. I laughed until I got one of my own. I love having visual results and the numbers do just that. I love that it tracks my sleep and heart rate. Also love the caller notification. My only complaint is the battery doesn't last more than 3 days before requiring recharge.

    I would recommend this to a friend
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