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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love the Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a 78 year old great-grant grandmother.I have lost 21.5 pounds since I started using the Fitbit and Mapmyfitness apps. I have been averaging around 17k steps per day. Best item I've bought in years! Best Buy staff helped me set it up and gave me advice on it's use.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great product to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and was a great gift. It is great for workout tracking as well as sleep patterns. Make sure you purchase the Fitbit that tracks heart rate when sleeping if that's an interest to you.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit has worked perfectly since the night I bought it. It does a good job of recording steps, heart rate, and my sleep pattern which is what I have used it mostly for. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great at what it does!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. I wear mine almost everyday. We ,(my wife and I), compete with each other and our steps. The Fitbit app works great with this as well. Heart rate, stairs, calories burned, sleep monitor, and active movements are monitored accurately. Live t he Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, great options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both purchased a fiibit and it is an easy to wear, use, charge and challenge others with device! I purchased another tracker that was far inferior so I was skeptical of the Fitbit. But, I enjoy my Fitbit and would recommend it to anyone- even the less than tech-savvy!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot more that what meets the eye, in the Fitbit HR. I'm still discovering little nuances that give you a better look at what you are doing. After a recent surgery, I have been paying more attention to my sleep patterns, and can watch the improvements daily.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Nice fitness tracker for steps and heart rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracker works well and has a nice app that you can download. The battery usually lasts me about 5 days, and takes ~1 hour to fully charge up. I have a large and usually where the band higher up on my wrist for better HR tracking. Shipping from Best Buy was very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    The FitBit Charge HR Does it All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the FitBit Flex for a year and really needed an upgrade. The FitBit Charge HR has it all. I love the fact that it has a watch so I don't have to wear one on the other wrist. I love the heart rate monitor so I know when I am in the "fat-burn" mode. The charge HR keeps track of flights of stairs i have climbed and steps I have taken. I can set the alarm to wake me up and I have paired it with my iPhone so that I get an alert when someone is calling me. The Charge HR also shows me calories burned right on the device. The power source lasts about a week. Perfect Perfect Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge HR is a great item! I bought one for myself and my girlfriend and we engage in challenges al the time, great way to stay motivated and keep track of our daily exercise. Plus, the feeling of the vibration of hitting our step goal has never felt better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fit Bit HR makes you think about everything you do and aware of your daily calori intake. It motivates you to meet your goals and feel proud when you do. Without even thinking about it , I was shocked to see I dropped 11 pounds in my first month. LOVE MY FIT BIT!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great upgrade from Nike Fuel Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a Nike Fuel Band user and I thought that was a decent product. The Fit Bit Cahrge HR is 1000 x's better. I have quick and easy access to my heart rate along with steps, calories and stairs. I highly recommend the Fit Bit Charge HR to any fitness enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Must have item for modern life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a while, and I can't be more happier. Initially I bought to help with weight loss (that after 10 days I already loose 3 pounds) - but the sleep monitoring has been amazing as well. So I trully recomend have a fitbit to everyone that I know.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Absolutely love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure at first if I wanted the heart rate but I am glad I went with it. I've truly enjoyed having it and being able to check my heart rate at various exercise levels! I love the plum color I love the competition with my friends and I absolutely love this Fitbit!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great product to watch your health !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this Fitbit for a month and I like how I can see how much I walk and see how many times I wake up during the night time not hard either to setup on my I phone app. I learned about this product from my daughter who also has one

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    The Great Motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is built to last and although it is not water proof, I just ran through a heavy rainfall and it did not skip a beat. The app that goes along with it work fantastically, and the social aspect kept me motivated to make the extra steps and go the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about my Fitbit - Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit - Charge HR is amazing. I love everything about it. It motivates me and does so much. I recommend this one a lot. I started with the Flex which has a terrible clasp and lost it the first week. It was definitely worth the extra money for the Charge HR model.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fitbit for my son and I already have one. He loves it and it is keeping him a lot more active. We have enjoyed using them together and challenging each other. It has brought out a competitive side of him and is keeping him off of the video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I bought a Fitbit, I have been finding reasons to walk and exercise more, and eat less. It's like having a portable reminder of my goals to lose weight! Plus, the games/challenges are really fun!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything Ive wanted to help with weight loss as far as tracking...it says it lasts 5 days on a charge. I'm finding that ut only lasts 3 days

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product: really inspires me to move more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I use it all the time & have become much more active because of it. Only drawback is the charge doesn't hold for up to 5 days like advertised. It has to be charged every 2 to 3 days. But I highly recommend this Fitbit!

    I would recommend this to a friend