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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 13,172 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had fitbit hr a short time and already having problems with it keeping the proper time and date. Now having problems with it not taking a charge. Heard after purchase that others had problems too. Feel like i wasted my money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well, works pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that this picks up excessive arm movements and counts that as steps. Otherwise I'm happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Needs upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a longer battery life, needs to calculate workouts better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great company and good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and the app is great to use. The company is great and stands behind their product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    step tracking helps keep a person motivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fitbit I purchased did not keep a charge for more then a day. But after exchanging it I can wear mine up to three days before needing to recharge. I enjoy having the step counter it keeps me moving to get my 10,000 steps in. The heart rate it keeps is a nice feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Competition with friends for healthier life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchase was to help myself get healthier. With the ability to compete through the app for the product with friends that have a fit. Let's just say the competition was a GREAT motivator! I would definitely recommend anyone to buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    causes a rash on my arm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it for the first couple of days and then I developed a rash on my arm under the band. It went away after I quit wearing it. so I tried it again and the rash came back. I just cant wear it. On the upside, it does everything it claims and worked great! I just cant wear mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband, as he had been wanting one for a while. Glad I went with the HR. He loves it! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this a lot, It small and not cumbersome, you hardly know it on your wrist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great health monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to help you keep track of your health. Very easy to set up and access on your computer and smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a family of fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my family has these and we challenge each other daily. This is the 2nd one that I have purchased. I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my in laws. They were super excited to receive them and said very easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does what it says thats all i ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find i dont use the heartrate monitor. works good but not necessary. sleeptracker and step counter are really good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't ever climb steps yet everyday it shows I climb anywhere from 3 to 10 flights a day. Sleep is not accurate. I got up and went to the bathroom and yet it said i was never awake. This happens probaby 30% of the time. I find the app is difficult to navigate. I prefer my Jawbone Up. When it's time to get a new one again I will go back to a Jawbone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and does what it states. I use it to stay competitive with my friends, which helps us reach our goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. I wear it on my non dominant hand, I love that I'm more mindful about my calorie intake

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I purchased my fit bit, I love it! It even sends you alerts when u achieve milestones!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Product that I use everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given the original fitbit a few years ago by a friend, never thought I would use it but now that I have I can't imagine not having it. I upgraded to the fitbit charge hr when it came out and I love it. I mainly use it to track my sleep but everything about it is great to track my health and well being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does all that it advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good heart rate monitor due to a heart condition. Fitbit has done a great job under a variety of conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is a durable device that accomplishes its functions well.

    I would recommend this to a friend