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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 13,172 reviews
  • Rated 5 out of 5 stars

    Love Love Love--

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit--- it lets me set goals for myself and then work towards the goals-- also lets me compete with family and friends to push harder--I do have a competitor streak! I wear it all the time, and it is sync'ed with all my devices. Would definitely replace if lost or broken!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my FitBit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my FitBit! It keeps me aware of my fitness level and helps me stay on track to achieve my fitness goals! HR monitoring is accurate and a great resource. I didn't think I'd really use it but the sleep tracker and alarms have been one of the most used features for me. Great product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to do over again I wouldn't buy it. It is wasn't very accurate. Very rarely tracked stairs. The charging port isn't snug so it difficult to charge. Also the charging cable is extremely short.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit & Compatible Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit HR has been an essential piece of gear to help me with my weight loss. I use the device in conjunction with the Lose It! app and it's completely accelerated my progress. The ability to track my excersise with Heart Rate monitoring helps me keep track of my calorie deficit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit. It was easy to set up but the display stopped working within just a few days. And as I was leaving after getting it replaced, someone was in line behind me with the same problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Fitbit Charge HR. I had a Garmin before and needed to replace that one. I went with the Charge HR because of all the things it does. Only thing I don't like is it doesn't track exercise where your arms don't move, like on an exercise bike and my Bowflex Treadclimber.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is much better but it's still a bit bulky.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nick design packed with a lot of features. I also have a Blaze and would say this is a better buy. I have occasional Bluetooth issues with both, so they are not perfect there. At least with the Blaze you have a little control over that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device, but it breaks my wrist out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a jawbone, withings,misfit and a regular bluetooth watch along with my iphone and android devices. This so far has been the most efficient device i have used , it needs more compatibility with other devices but for what i need in my fitness endeavors it is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife on her birthday. She loves it, especially the sleep monitoring function. The app is a little disappointing. It tends to use negative reinforcement to get you to do things. This is not a great motivational tool. Seems like some authoritarian parent created it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better setup tutorial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little watch Interesting information provided

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Fat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. Should have purchased the next model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would like wearing a tracker on my wrist, but this one is so lightweight, I don't even notice it. It works great and only needs to be charged about every 4 days. Makes me work harder to get in my daily steps. And I like that I get notified when I get a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 2 Fit Bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the motivating factor of a wearable fitness device. This one only needs to be charged every 5 days. Even though I have a small wrist, I still had to get the large bracelet. Buy the Best Buy warranty. If anything happens in 2 years they replace it at the store for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit - Charge HR Activity Tracker + Heart Rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if all you need is health tracking. The reason I bought was solely to track health data. The only negative is the heart rate tracker is not the most accurate. If you need accurate heart tracking data, I would look to another product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit quit working after two weeks! I was very disappointed in the quality of an item I purchased from Best Buy. So much for my Birthday present!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness companion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness companion! The only thing that I wish was more accurate is the step tracker. Don't get me wrong it's pretty accurate but I wouldn't wear it while brushing your teeth or doing your hair...a swipe of the arm can be mistaken for a step.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this fitbit for 1-1/2 years. Then it began to fall apart as the rubber separated from the mechanism of the watch. Because the band cannot be replaced the watch is now unusable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device. Great app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone not used to wearing a watch I was concerned about wearing this all the time however it is lightweight and comfortable. The fitbit app is great as well. Good way to track many aspects of fitness and challenge friends to step competitions.

    I would recommend this to a friend