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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 13,172 reviews
  • Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done.... Could be improved Holds the charge well. better than apple watch. Just not as sophisticated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Isn't compatible with Samsung Note5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the fit bit because it was not compatible with the Samsung note 5. Ended up buying a Samsung watch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions worked great. But after 2 weeks the rubber cover started to peel. Recommend he Charge HR 2 instead

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the Charge2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd Fitbit, I now have the charge2 which is a great improvement, especially in the battery life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not as good as my old one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge more often than my last one which makes it inconvenient.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 1 out of 5 stars

    It was once good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was once good until my lady decided to jump in the pool and swim with it to track her exercise... yeah no good! They need to take a few pages from apple and Samsung and make their watches water resistant/ water proof. They would sell more , I'm just a consumer what would I know, right....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is okay. I found mine to be not very accurate and the screen is extremely small.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to get work working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to stop in your store to see how to use it properly I'm sure your staff will help me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasted money as a gift for me and wife. I wish I could send it back and just get regular watches

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great item but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item, but the band broke on my wife and mine. Twice! Fitbit replaced it, but it's a hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for someone who wants to track your steps. Not the most accurate for heart rate though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not always accurate but fun to keep track with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fun product to help keep you moving throughout the day but the step counter isn't always accurate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Band Fell Apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with Fitbit other than after 1 year the band has fallen apart in two different places.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no activity. It will not charge .Contacting customer support is my next option before returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had some problems with it. It generally works. But no 'wow' factor or compelling reasons to own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that the step tracker adds steps when I am sitting still. I love the wake up feature

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    good tracker not so good band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker but the band got air bubbles on it within a month.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    4 months later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her bday, 4 months later it doesnt work any more. Had it hooked up to the charger over night and when she woke it wont turn on or anything. Just told my coworker about it as she was about to buy one for herself and she is now going with a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken after one month of purchasing it, I'm not using it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Extra charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra charge for one that actually fit, and work with my device

    No, I would not recommend this to a friend