Customer Ratings & Reviews

Replaced this with the new charge 2. Had to use the warranty twice to replace her HR, first 2 just fell apart and the last one just wouldn't work, even after having Geek Squad members try to make it work. Don't waste your money on this, buy the newer version.

It's a nice fitness tracker that has all the basic components. It's just too wide.

Good product for price. Step count isn't always correct such as stairs and what not

Died in 30 days, Best Buy would not replace. BOOOOO

Bought a Fitbit HR at Christmas 2016. It died in May. A solid green line. Can't reboot or repair it. Manufacturer wants to spend 3 calls and hours of wasted time it's dead. Replaced it with this purchase. 2 weeks later - same terminal error. QA sucks.

The Fitbit is not very accurate. When petting my dog this thing count it as steps.

I purchased the Fitbit HR for my daughter for Christmas last year. It is now August and it will no longer charge. Best Buy won't do anything because it is past the 6 month mark. The return policy should at MINIMUM be for the full 1 year that Fitbit allows.

W/ my HR at ~140, the FitbitHR says 90-170 -junk!!

Still not used to it as it is not giving correct results of step counting.

OK tracker for the price. However I've been through to inside of six months

I do not like this product it is very poor it doesn't tell me to get up and walk

Specifically purchased to use with the weight watchers app. Worked well for a couple of days and then simply would not sync. Much too frustrating so returned for full refund. Should have read reviews prior to purchasing as this is a common problem.

1. Good Steps Tracking 2.Very Good GPS and Running Tracking 3.Poor Alerts

I like all the features but the screen cracked within the first couple weeks.

Great for fitness goals keeps track of my progress so get it

There was no user guide to assist me in utilizing the features of this item

I bought 3 of these from different stores (due to color availability) for people for Christmas. All three began to separate in the exact same spot in less than one year. FitBit was not helpful and I will never buy another FitBit product.

Bought it mainly for the heart monitor but it does not seem to be able to be set up so I can have that be the pop up when I turn my wrist. So far it appears as though I will need to flip though the screens to get to the heart rate and if that is what I need to do I might just as well take my own pulse.

If you're working out, you have to tap it to see your heart beat rate.

For average use, the Fitbit HR doesn't hold up very well. The first one I had the band came off and was replaced. The second Fitbit HR the charging piece broke off. I'm trying to determine what to do next since it's out of warranty.