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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 13,172 reviews
  • Rated 3 out of 5 stars

    Its a present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a present for my son, i need to wait until he open it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was easy to replace my FitBit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit was bubbling and exchanged it using my warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be good to compare to other available models

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice - just a little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the band was a little narrow. Nice product. Recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gift for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she loves get the protection plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my Samsung phone is more accurate on walk count.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heart rate is inaccurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart rate and calorie count are inaccurate. Waste of money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch band is difficult to put on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to sync with watch and or computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't what I thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counts steps when I drive and when I'm asleep don't buy it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion is expensive and not worth the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item every day. I helps me to stay fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Fitbit for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not a lot of information on how to set it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DOES THE JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative device to have wherever you go. Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device stopped working after minimal use (less than a year and did not start using until 3 months ago). This is the third separate fitbit device that I purchased that stopped working. Three strikes and I am done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was good for older technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are newer models out now with better features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good basic tracker for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most useful feature to me is the silent alarm(s).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had it less than 18 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two problems with my unit. It started coming apart and was replaced. Later it stopped charging. I had an extended warranty which was great. I returned the item for full refund after the second issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Purchase the newer model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave up on this model Fitbit. Returned 5 in a couple weeks span. Product wouldn't sync and other issues. Purchased the skinny new model Fitbit released in March 2016 and I love it. Stylish and accurate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't fit to my standards.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too bulky for me on my wrist. I returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All data thrown the truth are 50% of all registered

    I would recommend this to a friend