Customer Ratings & Reviews

The hart rate monitor is not even close to correct. The steps taken is even worse. It does give you an idea of how you are doing.

After using this product one week, the band broke and there is no way of replaceing it without buying a whole new unit.

I regret buying this fitbit. It tracked my typing on the computer as steps which throw off my step count by a lot!

The fitbits are cheaply made. Buy the warranty. Fitbit will replace during the 1 year. The band will fall apart

The Fitbit Charge HR does everything it says it will. It tracks your total step count, records your sleep patterns and keeps a reasonably accurate measure of your HR. My only word of warning to people contemplating buying one is that after a few months you don't really need a device to give you this information. You'll intuitively know if you've been active enough, you'll know if you got a decent night sleep and you'll know if you've burned enough calories. In sum, after about 4 months my Fitbit has essentially turned in to a $150 not-very-stylish watch. One other note: the HR doesn't respond to sudden changes in HR very well. If you are doing HIIT training it won't keep up with spikes and drops as you change intensity.

This Fitbit broke five times. Not worth the money. It does not hold a charge.

Band broke in a few months. Not impressed. Had to return for a replacement.

Bought it for my husband. If you are over 50 it's too hard to see it. Brought it back and got him a Blaze.

Less than 3 months old, won't hold a charge or sync. Major disappointment.

It did not work right. The distance and calories were way off so I returned it. On 3 different 3 mile walks in comparison to my husbands Fitbit which is gps the distance was off by over an 1/8 of a mile each time and on all 3 of those walks each time it said I burned somewhere between 2500 & 3000 calories, impossible as I am not that fast of a walker do to a bad knee.

The Fitbit Charge HR device I purchased in 2015 did not last more than 1 year- due to poor quality manufacturing the device fell apart. Fitbit replaced this device in Nov 2016 and now in June 2018 the replacement device is also not working and has fallen apart. Clearly Fitbit has inferior products- will never purchase a Fitbit product again!

Only lasted for 6 months had to return and upgrade

we wanted this one at first , then realized there was another better one onsale that was better.

Bought it to track my steps and sleep habits. Worked ok. Not really to happy about the small screen.

I find that this tracker monitors my heart rate very precisely. The HR function allows me to better monitor the calories burned and therefore what I need to lose, gain or maintain weight. The sleep tracker gives a general idea of sleep. I have read other critical reviews of the sleep function. The cost is $150, don't expect the detailed and precise data that a sleep study will provide each night. What the Charge HR does is makes me more aware of my overall health and behaviors to better my health. I focus on bedtime routines like relaxation, drinking warm milk, bedroom environment, etc.. I am more aware of caloric intake and exercise that burns calories. I am aware of my hydration needs. Overall, I am very pleased with this purchase.

Says continuous heart rate - doesn't say IF you press a button. Try running at 4 mph on a treadmill at an incline and press a button. Readings are NOT accurate. Doesn't come close to Fitbit 1. Heart monitor totally off when compared to a strap heart monitor. Support said adjust wrist position. That does not increase the accuracy. Very disappointing.

dropped in water by accident and damaged and not start again

Stopped working a few months after purchase and as I live out of the country can't replace.

I was lucky enough to be some of the few people who received the Fitbit Charge HR prior to it's scheduled release. This year wearable technology has been the craze. I've been using the Fitbit Flex because our hospital was providing a subsidy to help the employees get fit. Now the Flex is not the best wearable. I currently have the Pebble, Moto 360 and I've used the Samsung Gear Live and Basis. The Flex by far is the most convenient one to use. But the Flex does have it's limitations and issues with the battery. So when the Charge HR was announced, I was extremely excited to see what it can provide. Compared to the Flex, it is twice the thickness and the strap is now a buckle. So far I've been impressed with the results of the Charge HR. I'll list the pros and cons. Pros: Auto Sleep Log: Much more convenient than having to start and stop on the Flex. I don't always fall asleep when I logged it with the Flex so having the Charge HR start it when I actually fall asleep is great. Logging Exercise: I love the ability to log each workout session. With the Flex I felt that my strength training sessions were lost because they weren't constant hand swinging movements. I can also better track how long my workout sessions were. This leads into my next pro. HR Monitor: The HR Monitor is a constant and checks your resting heart rate vs when you are active. This is great for calculating your caloric burn and if you want to see where your fat burning zone is. I think this provides a great tool to track your workouts more accurately. Stair Counter: This is a great motivator to take the stairs. I was taking the stairs with the Flex but it didn't capture that accurately. I go up 6 flights of stairs to my office at least 3 times a day and would like credit for that. Caller ID: This is a good function to have but for me it's not a deal breaker. But if you are like me and keep your phone on silent, it is always good to have something on your hand vibrate when you get a call. It takes a second or so to get the notification, but it's useful to have. Now for the Cons or areas of improvement. Cons: The buckle on the strap feels cheap. It's suppose to be surgical steel but feels more like hard plastic. Having to put the Charge HR an inch above the wrist can be annoying. I think it would be a little better to have the heart rate monitor on the underside of the wrist where you would feel your pulse. The best thing that Fitbit can do is to have a better charging mechanism. If they can allow it's devices to wirelessly charge, that would be great. That would be a huge plus because you don't have to mess with plugs. Just place it on the plate and let it charge. This a great feature with the Moto 360 and makes it so much easier to have multiple charging plates at home, in the office and in my travel bag. The last thing that I would expect from Fitibit is a better instruction manual. With the new added features of the Charge HR, I would like to maximize the use. Luckily I was able to figure things out quickly, but for the people who are not as tech savy might get frustrated trying to go through the functions. Of course the app is great and it's even better that it syncs with MyFitnessPal. Overall I think the Charge HR is a great step up from the Flex and sits on the same level as other advanced wearables. I think it's worth the investment and would be a great gift for someone who plans to get into shape. I'm a strong believer that you need to track in order to get the results that you want. For the average person; If you don't know what you did today, you won't be able to progress tomorrow. With a proper diet, Fitbit has helped me lose 30 lbs in 11 weeks. Seeing what my results was a great motivator. The weight was not water weight but actual fat. From a 1 keg ab to 6 pack abs, it's worth every penny.

Product is very good the band is horribly annoying. Plastic on your skin and they break!!!