Customer Ratings & Reviews

That's what I really like about this health device. It doesn't try to do too much. It gives me time and date by just looking at my wrist. Push the button a few times and I get some additional information (HR, steps, calories, etc.). Very easy. It's also very easy to synch with your phone and the app is also very easy to use. Battery last a couple days. It's comfortable enough to sleep with as well. It's interesting to see how much sleep I actually get. I also have the Samsung Gear fitness watch and must say that this one is much better and easier to use. The Gear may have more options but sometimes more things just creates confusion and makes it more difficult to navigate. The Gear was also horrible at reading the heart rate while the fitbit continuously read it without any problems.

I have been using Fitbit products for over two years and the Charge HR does not hit the mark in my opinion. The display is much dimmer than the standard Charge model-- this is likely to help prolong battery life. The heart rate feature did not work well for me. I ran the Charge HR along with Endomondo/Garmin chest strap while walking around my house, up/down stairs and the Charge HR lags and if not worn snuggly would not display heart rate or the value would remain high/low. I personally believe optical HR sensing is still way inferior to chast strap monitoring. Note: heart rate works well once pulse is detected and the arm is kept relatively still. I didn't test the unit long enough (I quickly returned the unit due to major letdown) to determine battery life, however based on the battery strength symbol-- it wasn't going to last more than 3-4 days. Unit is comfortable to wear. I returned the Charge HR and plan to stick with the standard Charge which I've had for over 2 months with a very high level of satisfaction. Note, I had the same result with the PurePulse heart rate feature on the Fitbit Surge... I returned it too. I will be looking at Garmin's new VivoActive model.

I really like my FB HR but ... if you use the app, it decides to it decides to credit you with mythical calories from every day before you bought the FB. There is no way to remove/reset these days and their calories and they show up in the charts too. FB says they are "estimated" but they are included in weekly, monthly and yearly numbers without any indication that they are estimated. I really don't understand why anyone would want to track these mythical calories or why FB thinks they should do it. Also, it needs to be re-charged about every 3 days.

I'm 60 yrs old and retired and been sitting around so I joined a gym and wanted something to track my activity. I'm a bad sleeper and thought it would be good to see what it read which was very interesting. If you sit and watch TV for a long period it thinks your sleeping. If I didn't have a smart phone I don't think I would register my activity but with the app on my phone it is very easy to keep up on the sync. Just by wearing the Fitbit HR it makes me want to move more and I see I'm not getting in 10,000 steps like I should so I really need this to make me keep moving. As you get older they say keep moving and it's very easy to sit around and do nothing so I'm hoping this works for me.

I love this for monitoring my heart rate and exercise plus just for telling the time. The only reason I gave it 4 stars is I wish it was waterproof as most of my exercise is in the form of swimming .

Didn't work, had to get a new one. Problem with synching using a desktop.

I love the fitbit charge HR. I had the charge and decided to upgrade. It is not 100% accurate all the time but it does the job. I bought one for my son and plan to eventually upgrade to the surge (when it is on sale of course) My only issue is the battery life. I have to charge it about twice a week. I use it for alarm in the morning and reminders throughout the day, and the caller ID feature which I can only guess uses more battery life. Otherwise I love it!

had to return as too hard to understand , no help given to me at purchase

I read all kinds of reviews about the Fitbit Charge HR, on Best Buy and other sites, before making a purchase. I even spoke with a friend who had one and used hers for a bit to see how it worked. Here's the breakdown, Heart Rate Research Most articles, reviews and even my friend complained about the accuracy of the heart rate, and how finicky the tracker was about registering heart rates. You have to have in an exact spot on the wrist, and so on. I even spent time helping my friend get hers in the right placement. One article even mentioned that the technology these items use is fallible, shouldn't be used for medical purposes, and you needed a chest strap for the best reading. Heart Rate Results Well all my research and concerns were alleviated within 1 day. My skin and the Fitbit Charge HR got along just fine. I can wear it almost anyway I want and get a reading - and an accurate one! (I'm comparing the readout to an app my cardiologist recommended) If it ever looses a signal, I shift it around for a second and it picks up almost immediately. Yesterday I had a tachycardia episode that sent my heart rate to 157, and the Fitbit Charge HR kept up without any issue. This is the main reason for my purchasing this item - to track my tachycardia episodes. I don't regret the purchase one monument! Please note that I am fair skinned, with yellow undertones and pink overtones. This may have something to do with my success. Steps and Miles/Distance Well I'm lazy. Plain and simple! LOL! The Fitbit Charge HR defaults the daily goal to 10k steps, and my best is 5,600-ish. That feels accurate to me. Stairs My Fitbit Charge HR doesn't seem to understand what a flight of stairs is... I'll climb two flights and it will say 0. I'll dive in to work and it will add 2 flights. LOL I'm not sure how that last one is possible, but my Fitbit said I did this. The default goal is 10 flights of stairs, which is no issue for me, since it's 1 flight from the garage to the main level of my house, and another flight to the bedrooms. At minimum I'm climbing 5 flights a day, and I peaked at 13 (18 according to the Fitbit) one day. Calories Burned This measurement is based off exercise and movement that it can calculate, which is limited. It doesn't know when you're standing or jogging, which burns more than normal walking. I'm sure it would work better if I tried harder, but I've only had this for 2 weeks. Sleep Tracking The Fitbit Charge HR automatically tracks your sleep, when you wear it to bed. The default goal is 8 hours, which I thought sounded right. Each time you move during the night, it counts it as restless and says you weren't asleep. When you get up at night (bathroom), it counts it as awake, deducting from the sleep total time. Last night I thought I slept great and woke up refreshed, but the Fitbit says I only slept 6 hours 45 minutes. Another night I was so tired I couldn't function and it said I had met my 8 hour goal with 30+ mins to spare. I'd say this function is nice, but like everything in life, understand there's room for improvement. Overall Whether you're active, want to become active, or are a sloth, this is a good tool for life. It will show you (basically) where you need to improve on your "active" life. Remembering its fallible, and needs to be customized for each person. For me and my SVT, I find it a valuable tool, that allows me to instantly see how my heart rate is tracking from the minute, to day to week trending.

I when for a run , when I was done in notice the watch wasn't working

It has trouble holding a charger that is really the only issue

I wouldn’t spend money again on this or any fitbit.

Product does correctly record statistics and poor customer support

It doesnt count my cycling & my phone app does the same work

I have been looking for a tracker and chose th fit bit charge because I like the heart rate monitor and also the strap that closes like a watch band. I also like the sleep tracker.

I used the flex before and was looking for an upgrade to look at my HR + stairs. I bought this Charge HR last week, and charged it up fully Friday night, recharged it on Sunday and was already getting a low battery warning on Wednesday. it states it will last you 5 days, but this is not not what i was experiencing. then today, Saturday just over 1 week, the display went dead. You could still see the green flashing lights for the HR, but no monitor and it wouldn't sync anymore. I was really hoping this would be a good product that I could use to improve my fitness, but I had to go back and return it today at only 1 week old. Frustrating and disappointed. I hope they work the bugs out

I've had this for less than 2 weeks and already see a huge difference on my motivation and activity. Hopefully this keeps up and I'll see results. This does all you think it does and then some!

Heart rate monitor is a great added feature over base model. Reasonably accurate so far as compared to my old Polar band with chest strap. Traditional watch style band is a welcome improvement. The small loop that manages the excess of the band has an inner catch to keep the band locked on to your wrist. Takes a little extra effort to get the band off but I guess secures the and better. No rash on my wrist. The smart phone app provides lots of advice on how to prevent rashing. So far so good. New FB model just announced, the Blaze. I'll check it out and maybe in a year or so I'll upgrade. :)

I was using a $20 tracker and an IPhone for tracking my bike rides. The HR doesn't interface with IBiker on my IPhone. In fact, it doesn't track my bike rides it counts my steps. If you are a walker or runner this is pretty good. If you are a biker, I don't recommend it.

I'm a little over a month in and I love this device. I wear it almost 24/7. I have had no issues with it irritating my skin like some reports, but I also make sure I keep it clean. The integration with other apps such as MyFitnessPal and MapMyFitness is nice to have. There are some important things to note: if you are doing anything other than running, you should use another app to log your fitness, rather than the "stopwatch" on the Charge. The sleep tracker is interesting to see how my sleep quality is. I also really like the vibrating alarm. I don't have to worry about waking anyone else with a loud alarm clock going off!