Customer Ratings & Reviews

I absolutely love my fitbit charge hr. I've been a fitbit user since the force and absolutely loved it. I find it keeps me accountable for what I eat and my exercise. I love that it syncs with my fitness pal. I waited for the charge HR before voluntarily returning my force. I think the band on the charge hr is so much better then the force and charge, it's more like a watch band and less likely to fall off.

I owned the Force previously and loved that but returned it when it was recalled. I waited for the Charge HR and have now had it for 3 days and I love it! The step counter is much more accurate than previous versions and the watch-like band makes it feel much more secure on my arm. Well worth the money!

this is great for those who work out and wanna keep track of everything. it works for any activity and is not limited to running or hiking although it has special functions for that.It keeps track of sleep quality automatically and the companion app is really nice and motivates with badges and rewards.

Did lots of research for fitness trackers before making my purchase for Fitbit Hr. The reviews on this site and other sites ranked this one the best available for the right price. However, it has not lived up to its hype. My wife and I both have them, hers won't sync when its suppose to or calculate her sleep. Mines will not keep a charge(have to charge every 2 days instead of 5) and the pedometer counts steps without me even moving at all. I contemplated calling customer care, but noticed on the Fitbit Forum they're not as helpful as they once were either. I guess it's $300 down the drain.

This was a gift for my 24 year old son and he said that the wrist band itself is easy to use but the app has a slight learning curve to navigate through it and could probably have been made more user friendly. Overall he said he would rate it five stars and recommend it to anybody.

It's a pretty good investment, only time it reads incorrectly is when I'm on a moving vehicle, since I'm constantly at vehicles at work, I am sometimes not sure how accurate my calories or steps are, but in workout and sleep tracking it's pretty good

I like the FitBit but don't love it. It is accurate but not precise in its recording of activity, heart rate and sleep patterns. Still it gives a good general idea of activity. Also, it needs charging every 2-3 days not the 5 days that's advertised.

This is my first FitBit and I am so pleased with it. It is exciting to see how many steps I actually get in, since I have a sit down job. I'm glad that I got the bigger band so that it's not too tight if I'm sweating

I've only had my fitbit for a few days now but so far its great! The App makes it easy to track your progress and I love the fact that it works in conjunction with several online nutrition tracking websites. Its comfortable to wear and easy to use.

Not having used a tracker before, this meets/exceeds expectations. Great to see heart rate tracked, along with miles and sleep patterns. At times feels somewhat uncomfortable on wrist and has random stair count at times. Wish it could be worn all the time (shower, swimming)

I have had multiple activity trackers and the FitBits have been my favorite but particularly the Charge HR. The data is always accurate and I have had no problems syncing with my iPhone or my computer. The technology offered by FitBit once you purchase one of their products is amazing. I highly recommend this to anyone looking for an activity tracker.

What more can I say? It does everything that it says it does. The sleep function was off when I first started using it but I can say its about 95% accurate with my sleep pattern. I hope this will help me in my weight loss journey.

I previously owned a Fitbit flex, but the Charge HR is ten times better. I love how it keeps track of everything and helps me reach my goals. I highly recommend for anyone who wants a little extra motivation to reach their goals. It's a great investment!

This is the first I purchase a Fitbit activity tracker, this unit does everything it said it will and the results are amazing. I'm able to monitor sleep and understand my sleeping pattern. I would recommend this products to others as a good investment.

Great tracker and not a bad price for the heart rate monitor ability. I love everything fitbit does. The app works great with this tracker to log a history of your progress. I had this tracker for only one day due to the fact that the clock does not stay illuminated, you have to double tap the tracker or push the button to see the time. And the heart rate information is suppose to stay illuminated while in a heart rate zone, I was in fat burn zone while on a long walk and the heart rate level would not stay on, I had to double tap to see it. I returned this tracker and bought the fitbit Surge and have been very happy with it.

This would be a 5 star if it would have kept working for me. Stopped syncing with my phone 4 different times and was very frustrating. Love that it tracks your sleep habits though. Will probably buy another one at some point.

Got this one for my son. He had been begging for one after using the one I got my wife last year. We all watch Amazing Race, and Fitbit was a big deal this season. He got it for Christmas, and was thrilled!! works great so far!

I love my Fitbit products... I've been using Fitbit since the first one came out and each time I'm happier with the newest one. The only thing I'm not so happy about is the customer service when buying directly through Fitbit. I recommend buying it at Best Buy if possible... They have the best customer service.

Garbage in garbage out. If you do not wear your fitbit all the time then there is really no point in using it. This device needs to be married to your wrist and needs to track all data all the time. Also if you are trying to lose weight, then you have to use the software in conjunction with the calories burned feature of either the app or web based platform. Fitbit built a quality product here but the people who are not happy with it are those who do not have the discipline to input all the data from food consumption.

I have no problems with my Charge HR. I had the Flex for about 6 months and I was happy with it, but I was wanting more from it. The HR has shown me that that, sure the HR portion isn't to accurate but comes pretty close to the machines I use at Planet Fitness. I wore the Flex and Charge HR together for the first couple days to compare and I pretty much came up with equal results. I am very pleased with the HR and would highly recommend this product.