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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 13,172 reviews
  • Rated 4 out of 5 stars

    Great running accessory!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way I can slide to see various data. It helps me keep track of running times and distances when I travel. I love the MOVE reminder for when I'm at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a fitbit because so many people have them it makes me really think about my steps and hitting my goal is important to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesowe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my fitbit I tried other wristband for fitness before getting it, and I made the right choice by switching. It does give me all the infornation I need to keep me moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it does.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son, he wanted this instead of a smartwatch. He said that a smartwatch would be too distracting to him. Look for it on sale! It goes on sale alot!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, sleek, and not flashy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice gadget that doesn't get too complicated. I wasn't sure about calibrating this watch but the distance was off and the "calories burned" always seemed far-fetched. I was able to remove those features from the watch so that was nice. As for "steps taken" throughout the day it looks like I was able to move my arm back and forth and it counted towards my steps. So the accuracy is off. I wouldn't recommend this product for the dedicated marathon runners.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for anyone wanting to track heart rate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device cannot accurately gauge heart rate. Period. End-of-story! Took the Fitbit to a cardio rehab program, and compared both my resting pulse and my post exercise pulse. Both times the Fitbit indicated I was arund 70 BPM, when actually I was at 155 BPM. The only other feature I wanted thi8s for was step tracking, and I can do that with a $15 pedometer. Stay away!!!!!!!!!!!c

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Father's day present for my husband from the kids so he could compare his steps to his teens. They are having fun with it. He likes the display and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple Mouse ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! No more changing batteries' just got mine last week...it Bluetooth connected immediately and has run seamlessly on my MacBook Pro. I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great FitBit for Beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This FitBit brand watch has a thicker band and a more secure way to enclose it than the smaller ones. It has more functions and can be synced to your other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth setup not that straight forward at first. But once setup, nice features. Too soon to tell anything about quality of potential issues.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    My 3rd replaced Charge HR doesn't work anymore...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a negative person and can look on the bright side of things. But after having to contact Fitbit support 3 times because of various issues (stopped working/bricked, condensation, stuck on update/unknown error)...I honestly cannot recommend this product to anyone. The support has been great to respond...and even sent out replacement devices...but I'm over this. I would love my money back, but unfortunately I can't ask Best Buy after 9 months and Fitbit already said they can't refund me because I didn't purchase it directly from them. I'd honestly recommend NOT dealing with this issue and go with another brand. The picture is a bricked Fitbit Charge HR.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Fitbit Alta. I really enjoy this fitness tracker. I like the sleep monitor a lot. I didn't realize how many times per night I was restless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Syncing is a known issue with this model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried two of this particular model. The heart rate sensor is pretty accurate (always matches what the elliptical or tread mill says) and the step counter is pretty accurate once you've been wearing it a few weeks. The biggest issue with this model is its ability to sync to your phone, computer, etc. It worked great the first 2 weeks. Since then, I have read dozens of online forums detailing the syncing problem that I'm having. There seems to be a honeymoon phase where it works great with each new device I sync it with for a week or so and then it stops. I have followed all of the steps to resolve the issue and find myself having to reboot my Charge HR daily. It won't sync with my Mac, my Windows desktop, or my Android phone. All of them worked once or twice, then stop working. If you only care about reaching today's goals, then you don't need that. If you would like to see your progress over the past few weeks, then I suggest you buy a different product. I know I will next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Father's Day Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online and picked up at a mobile store and it was quick and easy! My husband loves his new fitbit for the watch, steps, and sleep functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it as long as he doesn't forget to put it on each day. All its missing is a tracking device to make finding it easier!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had some issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit had issues syncing after 1 month. Then band started to buckle and detach from watch,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Charge HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar features as the charge but now the band has a clasp which helps me from not losing it like I almost did several times with the charge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mom's Christmas Present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a Christmas present. She wears it everywhere we go but complains that it doesn't count her steps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it! He keeps track of everything on it! He does wish you could turn the step counter off cause when he's driving it counts steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my Charge after it finally died. Happy w/my choice to upgrade to the Charge HR. Performs as advertised, helps keep me accountable.

    I would recommend this to a friend