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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 13,172 reviews
  • Rated 1 out of 5 stars

    Doesn't Sync with Galaxy5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Charge HR, works well, accurate with step counts, but the only reliable way to sync is with your computer (if you have one). Mine synced for a while with my phone, then stopped syncing. So far have had no luck getting it working with Fitbit customer support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fit bit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps me maintain weight and more moviated to work out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tracks OK, but difficult to operate/sync

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems reliable and good construction, and battery life is good, but the modes are non-intuitive, the button to switch modes is clumsy, and syncing to an iPhone is tricky (takes several attempts; you get best results holding the tracker right up against the phone)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from FLEX.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flex stopped working. Decided to upgrade to Charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor straps that fall apart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delighted to start weight loss journey and when I received it as a birthday gift, it was perfect. However it was less than a year the strap started to separate. I did want the strap to completely separated so I stopped using it. When I finally got around to contact the company, the one year guarantee lapse. I tried to explain that I used it less than a year but would not move to replace it. Especially since the explained to me that they found that it happened with that model and that I should purchase the Flex 2 with the detachable straps. Do not buy this model or product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter Love loves her fitbit and i may have to buy myself one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    No Warranty Offered by Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch was died after 4 months. Company won't fix it. They offer to give $25 off for the next Fitbit I purchase. You need to stand behind your product. If you don't, your customer will leave you, like me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    Fitbit HR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on my fitbit, but the band is poor. I've gotten a replacement Fitbit through their warranty, and the new one's band is now breaking too. Will not be purchasing another of this type.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of 2 Fitbits I recently bought for family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for a friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a friend. He uses it everyday and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just charged everything up and ready to go. really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if you like exercise and staying fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say... Best fitness product on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how accurate it is and how it tracks my heart rate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one is really good and the app is excellent as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two additional Fitbits for family members.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    Good technology. Terrible hardware.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the tracking features and software but within a month of purchasing and with normal wear the screen cracked on the side and the band started peeling away from the screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this fashionable, it's a very helpful tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Fitbit. Is helping him walk more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Father's Day gift for my husband and he loves it!!

    I would recommend this to a friend