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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Fantastic tracking, but it can be a little off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is a fantastic tracker, I can keep an eye on my steps, calories burned (based on BMR and activity), heart rate and even sleep data. Sometimes I have noticed that it can run my heart rate a little higher than what it actually is, but I just compensated for that by eating 1000 less calories per day than what Fitbit recommends; and if that's too much, then I'm just losing weight faster :)

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Like to see heart rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for tracking how many steps I take each day while monitoring heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Worth the extra $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular FitBit ($99) and gave up using it. It was difficult to charge (you had to remove a component) and you had to remember to put it in sleep mode. This one is much easier to charge and automatically detects when you go to sleep. I also like the clock and heart rate monitor. It is a little wider than I would like. Be sure you measure your wrist before buying so you know what size to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good but not quite perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second fitness band I purchased for my husband but the first one was not from Best Buy. The first one caused a nasty rash on his arm and was returned but the company charged a 25% restocking fee. This band works fairly well, but sometimes the "numbers" are obviously in error. However most of the info seems to be accurate. Much happier that I went to Best Buy and got the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty great product, it does a great job tracking your sleep and has a vast food bank to track calorie intake. My only complaint is that I wish there was a way to pause the step counting. I ride a motorcycle to work and the tracker records anywhere from 900 to 2,500 steps on my commute, which messes with my intake and output numbers. Other than that, this is a great activity tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 Charge HRs because we wanted to have the heart rate option. We like them a lot except for 2 things: They don't track stairs accurately and if you are using your phone to keep track of your goals, you have to open the app during the day or you don't get credit for the steps you took. Some days I am too busy to even look at my phone so it's irritating not to have my information recorded.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracking device for my wife. Helps track her workout, heart rate and steps though her pregnancy.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Best Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR has not been disappointing! Very accurate, User friendly and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurately tracks steps, stairs climbed, heart rate. Syncs with other fitness apps like My Fitness Pal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Waterproof

    Rated 3 out of 5 stars

    Ok, but not too user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros: I like the amount of data it can give you, although I think the number of steps is inflated. I also like the vibrating alarm. The cons: short battery life, not waterproof, so you have to take it off before bathing, needs a special charging cable, and the terrible strap which is a pain to get back on and secure it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    It's a fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the charge HR I can sync it with my phone and have a graph which displays my heart rate during various activity and it has a color code system for fat burn heart rate, cardio, and peak heart rate. Downside is it is not very easy to change the clock with time zones immediately, when getting off a plane unless you remove the device for the duration of the flight, then it syncs right away.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Motivational device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing the fitbit HR for my husband, I have noticed he has become much more aware of his activity level. Plus, the sleep tracking mode is especially useful. He now has an understanding of why he feels tired upon waking. The sleep tracking graph shows that he has several restless periods during the night on a consistent basis. Overall, good purchase for monitoring all phases of activity, HR, as well as, nutritional intake.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    useful health tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very helpful tool for tracking calories, distance, sleep, and heat rate

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    love heart rate monitor feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and comfort fit on the wrist; would like to see water proof as an update to this product

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Love tracking my heart rate and steps daily. Keeps me working out longer now.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had jawbones in the past but the Fitbit charge had been my favorite activity tracker up to this point. The heart rate monitor is fantastic and surprisingly accurate. I like that the charge has a screen to view you progress. I personally like jawbones app and sleep tracking system more but fitbit's sleep tracking and app works fine. Overall, I'm very impressed with this activity tracker and would definitely recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit - Charge HR - Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the small for the large as it was a better fit. However, after using it, it didn't do what I was looking for. The heart rate runs in the background and I was hoping to be able to use it for my workout. If you want to see your continuous heart rate you have to toggle between all the fields. Just not what I was looking for. Exchanged it for the Fitbit Flex, which I am extremely happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 4 out of 5 stars

    Nice tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, easy to use and helpful in tracking your daily activities.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love my FitBit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Highly recommend. This allows me to track my steps, heart rate and sleep patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, measure heart rate, sleep habits, steps, flights of stairs, distance traveled! Love it!

    I would recommend this to a friend