Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $64.99
Clearance
The comparable value price is $129.95

Customer reviews

Rating 4.5 out of 5 stars with 8086 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Charge HR Activity Tracker's heart rate and sleep tracking features, as well as its ease of use and step tracking capabilities. Many appreciate its accuracy and motivational aspects. However, some users point to issues with battery life and the small size of the device. Concerns were also raised regarding water resistance, syncing capabilities, and band durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 8,086 reviews
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Weird sizing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this FitBit. I bought it to check my heart rate initially, but it works well for recording flights of stairs also. The sleep function is a little odd- the regular setting doesn't register when I wake up in the middle of the night, and the sensitive setting records every time I move as 'restless'. Other than that- the size is so weird- I initially got a Large, but it was huge! Then I got the small, which barely fits.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love My Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit, it was a great purchase. Especially like how the Charge HR includes heartrate tracking. BestBuy was great and exchange was easy when the first one had a defect and didn't work right out of the box, and this one is great, no problems. I just wish they came in a medium size, as I am at the large end of small and small end of large; went with the small. Glad there are extenders on Etsy if I ever want to wear it further up my arm or on my ankle.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice device good motivation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a activity tracker with a heart rate monitor on my wrist. Had tried few others with various issues. basis never synced well. Adidas mio worked fine until first charge and then wouldn't ever turn back on. Samsung s gear fit has nicer displays but kills my phone battery. All and all works well. Wish you could get more detailed heart rate info during a workout as it just gives average over 5 minute intervals so for HIIT workouts doesn't work very well

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    FitBit HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First FitBit that I have purchased. Like everything about it but the battery life. I feel like I am needing to charge it every 2-3 days when it says that the battery life should be good for up to 5 days. That would be one of the things that I feel need improved. But other than that I have been really happy to see the progress that I am making with my exercise. Being able to see my sleep patterns has also been eye opening.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit. Accountability is key when you want to chAnge to a healthier lifestyle. Love that you can set goals and also play in challenges amongst friends who have Fitbit. Heart rate option for the Fitbit charge is awesome. Love that it's not big and bulky either. The battery does die sooner than usual if you have it on "all day sync" mode FYI

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Fitness Tracker Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved my FitBit Charge HR since I first started wearing it. It is easy to use and I find the information useful. Sometimes it needs to be restarted before it will sync. The battery only lasts 4 days, not the stated 5, but I do use the silent alarm feature 4 mornings a week. I love using the Activity Tracking feature to let the participants in my Zumba® class know approximately how many steps they took during class!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it, but had to replace after 2 months.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit is great and very useful for tracking steps, heart rate, calories burned and even sleep patterns. Unfortunately, one day it just stopped working! Thankfully, I purchased the Best Buy protection plan and I took it back to the store and got another one right away!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate

    Rated 5 out of 5 stars

    Will definitely keep you motivated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 73 & love, love, love the Charge HR. Waited for the HR to come out & it was worth the wait. I work out 3 days a week Keeps me informed during workouts. The accuracy seems to be pretty close when checked against other devices. Also very comfortable & charges quick. I highly recommend this product for anyone who wants to monitor their activities & stay motivated.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Up24 and Microsoft band. The Fitbit charge HR has been by far more accurate than the others. The band is comfortable and not bulky like the Microsoft band. You can have team mates. Overall, I'm rating 4 stars. It would have had 5 if the battery lasted longer than 3 days, but it's reliable so I can get passed that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great work out buddy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great tool to use for weight loss. Tracks everything, steps, stairs and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HR Charge works great for my lifestyle.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HR Charge is a great step up from the first Fitbit I used faithfully for 2 years. The HR Charge adds a handy watch feature that allows a quick time check rather than looking at my phone. The heart rate, burn zone and stairs climbed are neat functions as well. The only issue I have found is that I have to recharge about every 3 days and I can adjust to this with all the plus features the HR provides.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good for occasional exercise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read more reviews than I can remember about activity trackers. After a while I had it narrowed down to this and a Jawbone. What set this apart for me was the consistency of heart rate (according to reviews) and the auto-detected sleep mode. I've had this for over a month now and I've really enjoyed it. It helps keep you on your goals and it's great fun competing against friends. Why not 5 stars? Sometimes the Fitbit loses my heart rate while I'm running and it's a pain having that gap in the record. It's happened a couple of times now, so I'm not sure if mine is just a little faulty, but it works well otherwise. I now run with the face on the other side of my wrist and I've only had it lose my heart rate once. I assume being closer to the veins on your wrist helps, but it's not comfortable for all day wear in that position. If you aren't an intense exerciser and want to up your health game, I'd definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. The heart rate monitor is accurate and like the sleep and diet functions. Would purchase this item again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Watch for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch for my wife as a gift. She likes it alot and uses it on a daily basis. The watch itself is a great size and isn't bulky at all. It's very simple to use and the features are awesome. The only thing that needs improvement on this watch is the battery life. When I spoke to the BestBuy experts they said it will last 4 - 6 days on one charge but she can barely get three days on it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    I'll be back in shape in no time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased I bought the Fitbit Charge HR--I can learn so much information with it--from activities, sleep patterns, heart rate, calories that I have burned, and so much more. I also love the seamless way I can sync to my desktop. This is the first time in my life that I have logged food for the day and it is so easy with the Food Log. Now I am very serious about what I am eating and have lost about 7 pounds in 4 weeks. I love this Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Very accurate, easy to use, wrist band sizing quie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my wife's Withings Pulse, which kept having inaccurate measurements and synching issues. The FitBit resolved all the issues and more with automatic sleep measurements as well. We started with the small band that should have fit according to the package chart, but it was just a bit too snug. Had to exchange the entire thing instead of just the band, but oh well. We are very happy with the FitBit Charge HR.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love this fitness tracker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've been reading about the Fitbit since it came out. Had my eye on it. After working out all summer long with no visible results, I decided to dive on in. This thing is great! Tracks my heart rate so I know exactly how long I'm in each of my zones. Linked to LoseIt! app with zero effort so it can track my food intake too. Already down 5 lbs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great tool for health awareness & weight loss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, love the watch feature & all the tracking capabilities. I had a Fitbit flex, & liked it but upgraded to this one for all the additional features. It does run smaller so I would recommend the large band if you wear a small Fitbit flex.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    great fitness tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for friend who wanted a fitness tracker with Heart rate monitor built in Hr monitor is very accurate and comfortable. Charge holds for about 3 days before needing recharge. Stair monitor is highly inaccurate, but step count is close. Love the app for monitoring progress but wish it would work with samsung health apps.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great product, small wrist band

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as an incentive to get more active and it's addicting. I love all of the analysis it provides such as my sleep pattern (how long I slept and how many times I was restless). I love competing with fellow Fitbit owners for bragging rights. I would recommend that any female get the medium large version. I have extremely small wrists and I have to use the loosest hole in the band.

    I would recommend this to a friend