Customer Ratings & Reviews

I really like this device. It's comfortable to wear even for crossfit workouts - no chest strap! Good app content and I can track my steps, calories burned, excerise, and sleep. The one problem I've had is that sometimes I need to set it to sync 2 or 3 times before it will actually update all functions.

I received my Fitbit Charge HR (size small) as part of the pre-release and have been wearing it for about a week now and am really happy with it! I've found the heart rate monitor to be pretty accurate thus far as well as the step count. I also find the caller ID and silent alarm functions to be greatly useful as there are many instances in which I have to have my cell phone on silent - I don't have to worry about missing an emergency call if my ringer is turned off and that's a huge pro for me. It's comfortable enough to sleep in easily and does a good job tracking my sleep. It's convenient that it picks up on your sleeping automatically without having to put it into a sleep setting. While I wish the app went a little more in-depth into your sleep patterns it definitely covers the basics and does a good job of it. One thing that a couple of other reviewers have noted is that the small does seem to be a bit on the small side. I'd also take into account that during regular wear, for the heart rate tracking to work its best, it is recommended that the Charge HR should be worn a finger's width above your wrist bone. During active exercise they recommend wearing it 2-3 finger widths up from your wrist bone. Just something to keep in mind when sizing your wrist. All in all, I think the Fitbit Charge HR is a great option for those who want to monitor their activity levels and is a wonderful, informative tool to help encourage a healthier lifestyle!

This is great! I've had absolutely no problems as such. The small size fits perfectly, and I think the battery lasts pretty well. I switched to this from the Polar one, and not a single regret. I only wish it worked when showering too!

I bought this for my wife who is very active around the house with twins, she uses it quite a bit and basically just keeps it on her wrist like a watch. The sleep analysis is great on the app and the app has many other useful features as well including being able to challenge your friends etc.

I've recently begun to work out again, after getting through a 3 year bout & treatment of Graves Disease. Radiation & 4 huge eye surgeries later, I've lost 25 lbs & an even beginning to jog again. The Fitbit was certainly great for inspiration (other friends) & incentive to improve on my times & distances. Keeping track of statistics, sleep, food, fluids, etc has made me more aware of my activity, & I love seeing progress! I'm 65 years old, & back to my usual weight of 125 lbs. & maintaining it by tracking everything on my FitBit. I just wish there was a way to check the battery; it lasts about 4 days, but no notice until it's almost dead!!

I had a little difficult first setting up but once done I am enjoying it. I got a couple of other people at work who went and brought it. Little disappointed in the price wasn't on sale when I thought it was by the ad in the paper. Plus was out of stock in store and had to get delivered to my home.

Seems to work well so far. Wife says it loses the heart rate every once in a while and like all of these devices the step count has to be taken with a grain of salt. Best monitor out there at this price range.

I really enjoy my Fitbit. I did notice one improvement needed....change the material of the product or update it somehow. I know they warn you about it, but how can you get sleep analysis on yourself if you probably need to take it off at night to avoid skin irritation.

I like this watch and looks cute. Sometimes I think these things are never 100% accurate, but it is a nice tool to see your heart rate, steps, etc. It is a motivator to get up and get moving. Quality is nice, but it can be a little uncomfortable sleeping with at night.

I love this Fitbit. I love everything about it, but most of all I love the heart rate monitor and the sleep monitor. I sync it to my S4 and it works just fine. No problems so far.

Difficult to use and difficult to find information on the use of the fitbit. Am using it, and at least for now, it works OK for the simple things i am doing. Need good information in writing somewhere that i could refer to for the correct operation of the fitbit.

I have had no real issues with this device. The clasp is much better than the one on the Flex and the band doesn't wear down like the Flex. It hold's a charge for about 5 days. The only issue, like all fitbits, is that if your are isn't swinging then it can't track your steps properly.

I have had problems with my charge hr. Doesn't track the heart rate regularly. Only stays charged for 1 to 2 days. Doesn't always sync......not connected. Have to hard start my charge hr 1 or 2 times per week.

I love my Fitbit! The app and watch are really easy to use and it motivates me to work out more. It is a great way to track exercise, sleep, meals, water intake, and weight!

I love my Fitbit charge hr. I have health issues and the Fitbit showed me that I also have a heart issue that needs to be monitored. My heart rate shoots up to around 160 when I'm asleep and without my Fitbit, I wouldn't have known until something worse happened. Best Buy ordered it and had it shipped to me because they were out of them in the store I went to. The gentleman who waited on me was amazing and so was his manager. I am purchasing one for my Mom and Dad very soon. It is now my go to store for electronics, movies etc.. I even recently bought a new computer through them that I am also thrilled with. God Bless

I bought this as a gift for my mother, she seems to like it but she hates the charging design and that sometimes it doesn't record steps or stairs accurately. I personally wouldn't have got a Fitbit but that's what she wanted and she was happy so that's what matters.

For those that are active, this is pretty nifty. I wish it had the GPS tracker at this price. If you look at it as a cool watch, it comes with a lot of neat features. I don't use it as much as I thought though. I mostly use it for the phone notifications and alarms.

My wife loves her fitbit except for one thing... It does not consistently count stairs correctly. Not sure if it's a glitch or what but others have experienced the same thing. Have reset it several times to no avail. Guess it's something she'll have to live with.

My wife loves it and wears it all the time. It gives you steps, heart rate, floors etc.. good but for a good price

Great product first one I wore for about 18 months and it started to slowly fall apart because of everyday wear and tear. I had to buy a new one and that is the only issue I had. Got a new computer and having a hard time installing new software.... New update??